On my mobile phone i cannot select a second filter without refreshing the page

  • jncclothing

    (@jncclothing)


    3 months ago

    Only when i am on my mobile phone when i select my first filter like small per example, i cannot click on filter again to select a second filter. I have to refresh the page and then select a other filter. Compare to my ipad and my computer that allows me to select multiple filter at the same time without having to refresh the page. I would like my filter to refresh the page automatically when i select a filter on my mobile phone. My customers do not know they have to refresh the page to select a second filter so they are stuck with the first one only.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Vanesa

    (@vanesarodriguez)

    Hello there,
    I hope you are well ??

    I see that you are using the modal view of the filters, which is an option of the paid version of the plugin.

    In this case, I suggest you to contact us in our website, you can open a ticket and we check your site to help you, as this is not an issue we can replicate in our installations.

    Have a nice day,
    Vanesa Rodríguez.

    Thread Starter jncclothing

    (@jncclothing)

    What do you mean by contact you and your website can you send me the link plz?

    Plugin Support Vanesa

    (@vanesarodriguez)

    Hello there,

    you should open a ticket on our support dashboard, which you find on our website > My Account > Support Dashboard.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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