On Some order status is not updating from processing to complete while order is

Hi @kazirafeq

Do you sell virtual/digital or physical products? If you’re selling physical products, remember to mark them as complete manually after the product delivery, even after capturing the payment.

For better assistance, can you provide more details about the order and products in it?

Additionally, could you share a copy of your site’s System Status Report with us? You’ll find it at the top of the page under WooCommerce > Status > Select Get System Report and then Download for Support. This will download a TXT file containing the SSR’s contents to share with us. Once you have the System Status Report file, you could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here.

Looking forward to hearing from you soon.

Hi
I am selling Digitla and physical products both.
I am selling books. I have checked on the backend.
The physical book remains processing on order status.
So i need to change the order status manually on the physical products.
Right?

Hi @kazirafeq

So i need to change the order status manually on the physical products.
Right?

Yes, you are correct.

For physical products like your books, the order status needs to be manually updated to “Completed” once the order has been fulfilled and the product has been shipped to the customer. This is because WooCommerce cannot automatically detect when a physical product has been shipped.

For your digital products, the order status should automatically update to “Completed” once the payment is successful and the digital product is available for download.

I hope this clarifies your concern. If you have any other questions, feel free to ask.