On the frontend, shipping is not showing

Hello,

This is urgent. Could you please check this and help me resolve the issue?

Hi @dhruveshkeshav007,
Sorry for the late response.

Can You please send us API request and response from the debug message?
Also please provide us with a screenshot showing your FedEx plugin settings.

Regards,

Wojtek

Hi @wojtekpyrgies,

Thanks for your message.

My debug mode is enabled in the plugin, but it’s not showing any API requests and responses in the debug messages.

Please check the screenshot of the FedEx plugin settings :

https://tinyurl.com/2yg2ta2k

cart page screenshot : https://tinyurl.com/27vx2llu
checkout page screenshot : https://tinyurl.com/2428947e

• This reply was modified 1 year, 1 month ago by dhruveshkeshav007.
• This reply was modified 1 year, 1 month ago by dhruveshkeshav007.

Thanks for the additional information. Your settings look ok and without debug information, it’s hard to tell what the problem might be.
Therefore, please write to our support at https://octolize.com/support/
On the support form page select “Pre-sale question”.

I may need additional information that cannot be posted on this forum.

Regards,

Wojtek

I’m marking this topic as resolved for now.

Please check this topic again