one field is not eliminated
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hello. i used this plugin and selected all items to eliminate from digital goods checkout page. but even i selected city item, it is not eliminated and it is in checkout page yet. can you help me what should i do?
as city field is dependent to state field and this is dependent to country it becomes really confusing.The page I need help with: [log in to see the link]
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Hi @arezoob,
We apologies for delay in replaying. It’s working fine in our end you can check also in live demo website: https://woodigitalgoods.demo.store.multidots.com/
Make sure product is digital and Used checkout form is WooCommerce default.Unfortunately some plugins conflict with each other, therefore we want you to test if your problem still exists in a controlled environment. Follow Below step
1) Deactivate all plugins.
2) Switch to an unaltered default WordPress theme like Twenty Seventeen.
3) Does the issue remain?
If yes, the issue is not caused by our plugin.
If not, continue.
4) Activate only WooCommerce and WooCommerce Checkout For Digital Goods Plugins. Does the issue remain?
If yes, the issue is caused by our plugin.
If not, That means conflict with another plugin so you can check one by one which plugin is conflict.
If you need any further help then let me know.
Thank You,
Multidots.
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