one thumbnail won’t generate

  • Resolved lizmcreations

    (@lizmcreations)


    7 years, 4 months ago

    The thumbnail for one image will not generate – the image is there, if you click on the title link the image comes up. But it is just this one image and it is a repeated error – I’ve deleted that image and re-uploaded and the same thing. I’ve deleted the gallery and re-uploaded in two different ways. I tried deleting just that image and then put that image into the gallery folder and had the gallery check for new images …

    I’m confused about why this one thumbnail won’t generate – the kitchens gallery is working, and all the other images in the gallery are working – it is just this one image and I don’t know why – it isn’t even the largest image in the gallery…

    Any insight?

    Thank you very much for your time and assistance …

    Elizabeth Martinez

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    @lizmcreations – Have you tried renaming the image to a different filename? I’m not seeing anything out of place from the shared URL although that does not mean to say there is not something out of place under the page.

    Thanks!

    – Cais.

    Thread Starter lizmcreations

    (@lizmcreations)

    I tried just changing the name and that didn’t work – but when I opened it in Photoshop and saved it as a .png instead of a .jpg that worked! Thank you!!

    Plugin Contributor Imagely

    (@imagely)

    @lizmcreations – Thanks for the update!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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