onesignal issue

  • Resolved phaser32

    (@phaser32)


    10 months, 3 weeks ago

    Good morning, we have noticed that on some installations unfortunately the wp-optimize plugin blocks the correct functioning of onesignal. In all cases the following error appears in the browser console https://cdn.onesignal.com/sdks/OneSignalSDK.js’%20async=’async returning a 404. This situation occurs both with the cache enabled and disabled and by disabling js minification and excluding the file from deferring. We tried all possible settings but the only solution to get the onesignal plugin working again was to disable wp-optimize. It’s a real shame because we’ve always been happy with its use, but we can’t proceed in this way. If you have ideas or suggestions to resolve the anomaly they are welcome.
    Warm regards
    Ale

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support vupdraft

    (@vupdraft)

    This async on the end of the URL suggests that the JS its still be loaded Asynchronously

    https://cdn.onesignal.com/sdks/OneSignalSDK.js’%20async=’async?

    Can you exclude this from processing: https://snipboard.io/76bKit.jpg

    Can you then purge your cache and do a preload?

    Thread Starter phaser32

    (@phaser32)

    Hi Vupdraft, thanks for your reply and attention. Unfortunately I have already tried to exclude the URL but nothing changes.

    Plugin Support vupdraft

    (@vupdraft)

    Are you using any other optimization plugins?

    Would you be able to list your current plugins?

    Thread Starter phaser32

    (@phaser32)

    Good morning, below is the list of installed plugins even if in reality I don't understand their usefulness:


Add to home screen WP
Akismet Anti-spam: Spam Protection
Bridge Core
Classic Widgets
Contact Form 7
Disable Comments
Disable Gutenberg
Docket Cache
Duplica pagina
Favicon by RealFaviconGenerator
Font Awesome
Heartbeat Control by WP Rocket
Leverage Browser Caching
Loginstyle Admin Login Customizer & Styler Developer Version
Map List Pro
One Click SSL
OneSignal Push Notifications
Simple Page Ordering
Simple User Avatar
Snazzy Maps
SSL Insecure Content Fixer
Super Progressive Web Apps
SVG Support
WeePie Cookie Allow
Wordfence Security
WordPress Automatic Plugin
WP Bulk Delete
WP-Optimize - Clean, Compress, Cache
WPBakery Page Builder
WPS Hide Login
Yoast SEO


I say this because the tests carried out were also carried out on other websites where the plugins are different (sometimes even with woocommerce) and in any case before disturbing you all the necessary checks and controls were carried out by disabling all plugins and the problem recurred punctually.
The only obvious solution is to disable Wp-optimize but as I told you we don't give up easily.
We also use Docket Cache, but even disabling it doesn't change anything.
We are awaiting your kind response
Ale
    Plugin Support vupdraft

    (@vupdraft)

    Can you talk me through the steps to reproduce the issue (can you do this step by step including as much detail as possible so that I replicate the issue).

    Is it this plugin: https://en-gb.www.ads-software.com/plugins/onesignal-free-web-push-notifications/

    Thread Starter phaser32

    (@phaser32)

    Hi Vupdraft, I realized that the plugins actually have nothing to do with it (after all, we are talking about heterogeneous platforms and it is difficult to make a comparison with the plugins installed) and we realized that in fact the only websites that don’t work, they are all made with the Bridge theme. This is really strange but, since the problem is relegated to Bridge, I would rule out further analysis. I can’t understand the reason for this compatibility (Bridge is a very widely used theme) but I wouldn’t bother you too much.
    Thanks so much for the support.
    Warm regards
    Ale

    Plugin Support vupdraft

    (@vupdraft)

    No problem. Glad that you found the issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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