OneSignal not working

  • Resolved orrvault

    (@orrvault)


    2 years, 11 months ago

    After installing and setting this plugin successfully, it’s not subscribing anyone. It just kept saying There were no recipients. You likely have no subscribers. What else am I supposed to do?

    The page I need help with: [log in to see the link]

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  • Dom

    (@domonesignal)

    Hi there,

    I checked the website and subscribed to your notifications. All is working well from what I can tell looking at the console log. I checked your app dashboard and noticed that the message that failed was sent to subscribed users, but only one user was subscribed successfully on the 23rd of December. If this user subscribed after sending the push, it might have been targeting no one.

    If you try to target your subscribed audience now, seeing as there are more users populating it, you should be able to send to them successfully!

    Please let us know if you encounter any more issues, or have any more questions about the set up with your notifications by reaching out to [email protected]

    Thanks!
    Dom

    Please let us know if you have any further issues at [email protected]

Viewing 2 replies - 1 through 2 (of 2 total)
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