Online user checks

Can you please leave your website URL here? I need to check the request and response in advance.

Also would be good to update to the latest version

• Tracking Mode → Client Side
• IP Method → Sequential IP Detection

Best

url is https://www.varactu.fr or like an article is in cache ezoic / cloudflare https://www.varactu.fr/drame-au-frioul-un-apneiste-de-75-ans-se-noie-pres-de-lile-de-pomegues/

Another page like this is NOT in ezoic cahe like this : https://www.varactu.fr/en-direct/ , and only pages is not in cache i see on 14.9.1 version but with Cloudflare IP.

but if i switch in this mode,

• Tracking Mode → Client Side
• IP Method → Sequential IP Detection

I don’t see any visit on page is in cache Ezoic / Cloudflare .. it is problematic, i not have this problem with 14.8.1 version

For information
I confirm with option , with 14.9.2

• Tracking Mode → Client Side
• IP Method → Sequential IP Detection

We ony see the page not in cache, but with IP Adress Cloudflare, not reel IP of user. I don’t see any visitors on page is in ezoic / cloudflare cache. If i switch on “Use REMOTE_ADDR” i see the real IP of visitor, but only i see visit on page not in cache, the only solution is to revert on 14.8.1 version.

It certainly has nothing to do with ezoic / cloudflare cache, because we use wp-rocket and have the same problem. It makes no difference what settings you use in 14.9+, users are simply no longer displayed.

for information we have Wp-rocket too on our website, in all cases it works in version 14.8.1 and not in 14.9.2 so there is necessarily something that you have changed in the plugin

since wp update 6.6.1 version 14.8 also no more works for us, so we update to the 14.9.2 and is still not works, we add a bypass plugin and it shows alot of more useres in the same time, see attach https://ibb.co/dGfvH4X

Settings like you said https://ibb.co/sWP7Hc9

• This reply was modified 4 months ago by spielo.

Spielo : what plugin do you use in addition?

it is https://de.www.ads-software.com/plugins/wp-useronline/ but i setup now wp statistics to Server side tracking and it look like online users and stats comes back. i will test it for some time!

• This reply was modified 4 months ago by spielo.

not for me, i tested and it is not good, i rolling back in 14.8.1 …

@mostafas1990 @amirfallah have you any news ? thanks

we also setup this in our functions.php

function custom_reset_user_online_time($reset_time) {
// Set the reset time to 5 minutes (300 seconds)
return 3600;
}
add_filter(‘wp_statistics_reset_user_online_time’, ‘custom_reset_user_online_time’);

and i do not know if you need a very good server to handle the settings to server side tracking, but at the moment it works for us

ok i tested and not work for me. i stay in 14.8.1 … and i wait

For the website https://www.varactu.fr/, I noticed something unusual. The LazyLoad feature is affecting all requests, not just images. As a result, requests are not being executed immediately after the website loads, causing a delay. You can see what I mean in this video I recorded: https://capture.dropbox.com/M70tsnKjyJHRqVuo.

Do you know why this is happening? @varactu

Also, can you please check this on your website? @spielo

@mostafas1990 so no… in fact we use lazyloading in our cache plugin, but I really don’t see the connection with tracking, the problem is that as I tell you the pages are cached on the Ezoic side and therefore a Once our server has sent the page to Ezoic they are the ones who distribute it to visitors. In 14.8.1 we see visitors clearly but not in 14.9.2 whether on server side or client side

“Also, can you please check this on your website? @spielo“

we do not have unusual lazyloads in testingtool, but us i write before i switched to server side tracking and it works still, with client side tracking it is dead, nothing anymore!

btw, we also delayed all stats and setup the hold stats to zero, so it was start with a clean database!

• This reply was modified 4 months ago by spielo.
• This reply was modified 4 months ago by spielo.

@spielo yes but in my case not ok en server side. impossible to run 14.9.2. i stay in 14.8.1 waiting for a solution.