Online Users

  • I am having a heck of a time getting any consistent stats out of this plugin. The numbers just do not add up a lot of the time… For example, here is my current users.. Traffic overview shows 3, the currently online widget shows 3, but only 1 is listed in that widget and the latest visitor breakdown. Refreshing these widgets do nothing.. FYI, the shortcode shows 5 users online..

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  • Thread Starter horsepowerphoto

    (@horsepowerphoto)

    Another example… People coming to my site, not showing up as online, or incrementing visitor numbers.

    View post on imgur.com
    Plugin Support Matthew

    (@mhdizmni)

    Hi @horsepowerphoto,

    Please accept our apologies for any inconvenience caused.

    I have escalated this issue to our team for further review.

    I will update you as soon as we have more information.

    Thank you for your patience and understanding!

    Regards,
    Matthew

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