Only 1 checked user is apply

  • Resolved daivernon

    (@daivernon)


    2 years, 11 months ago

    When i setup logged user and check 2 roles

    ‘Administrator role’ + ‘Custom Super User role’ for example.

    Only administrator see the menu : ‘Custom Super User’ role didn’t see anything

    When i check only ‘Custom Super User role’, they see it, but me as administrator, i can’t see it…

    Is it a right conflict ? Only one role can be checked ? My PHP ‘max_input_vars’ is 5000.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    Hey @daivernon,

    Thanks for reaching out.

    We don’t see that happening on our sites.

    Below is a quick demo. Please read the video description to understand what we’ve tested in the screencast.

    https://share.wppopupmaker.com/5zuL9wLK

    Can you make sure you’re not getting any errors in your browser console?

    If you haven’t yet, you might need to rule out a plugin conflict too. Here are instructions for that.

    https://gist.github.com/marklchaves/90f5af8d0ea08d6e54254f2afb1109df

    Also, please verify your max_input_vars is really set to 5000. Here’s how to check.

    If you’re still seeing the issue after all of that, can you submit a ticket via our contact form?

    https://code-atlantic.com/contact/

    That way we can get more details from you and take a closer look.

    Cheers!

    Thread Starter daivernon

    (@daivernon)

    I solved my matter by splitting my BIG menu in more littles menu.
    Then i display menu A | menu B | menu C in my layout and it’s ok now.

    Parent A
    — A1
    —- A11
    —- A12
    —- A14
    —- A15
    — A2
    —- A21
    —- A22
    —- A24
    —- A25
    — …
    — A9
    Parent B
    — B1
    —- B11
    —- B12
    —- B13
    — B2
    —- B21
    — …
    — B9
    Parent C
    (…)
    Parent D
    (…)
    Parent E
    (…)

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @daivernon,

    We appreciate the follow-up. Thanks for sharing your solution with the community.

    We’re glad that it’s working now.

    Have a great weekend ??

    I have the same problem. If I select two user roles and click save, only one is saved.

    FYI
    Seems to be a conflict between this plugin and “Free Downloads WooCommerce” plugin.
    As soon as I activate Free Downloads WooCommerce plugin saving stops working. Saved data is not loaded correctly. Only one of all selected roles is marked in the checkboxes.

Viewing 5 replies - 1 through 5 (of 5 total)
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