Only 1 Time View Popup

  • Resolved cic77

    (@cic77)


    3 years, 5 months ago

    Hi, i’m making my first popup. but it’s working only 1 time after create it. If I re-open the website it do not show the popup. I’m not understant why. What i need to check? Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Maria T

    (@mariatogonon)

    Hi @cic77 – thanks for reaching out to us!

    Looking at your issue, did you set any Cookie settings to the popup? If yes, then kindly removed all cookies and reload the site using incognito mode browser to see if that solves your issue.

    If the issue still persists, I would now suggest you check out this documentation on how to Test if a Plugin or Theme Interferes with Popup Maker:
    https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker This way we can determine if its a conflict with another plugin or theme quickly.

    On the other hand, could you set up a test page where we can see what you have now and figure out what is missing.

    Kindly advise us.

    Thread Starter cic77

    (@cic77)

    It is ok now. Thank You!

    Bel

    (@belimperial)

    Hi @cic77

    We are glad that everything is now working on your site. By the way, If you have a moment, we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Thank you in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
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