• Resolved wendywagenmakers

    (@wendywagenmakers)


    Hi!

    I’ve set up mollie in woocommerce. I’m currently using the test version.
    Works great, however, we’ve enabled about 7 payment methods, but front-end there’s only 3 right now (yesterday it was 4..). I’ve checked every setting, but cannot seem to figure out why the checkout page is not showing all payment methods. Can you help me?

    I’ve the newest version of everything, Mollie ans woocommerce are both set up correctly (as far as I can tell). Anything I can or need to try?

    Thanks in advance!

    Wendy

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @wendywagenmakers,

    I can see four payment methods active in your checkout: Bank Transfer, Credit card, iDEAL, & Bancontact
    Which other payment methods did you enable and are they properly enabled in your Mollie account?
    Also, have you tried disabling all other plugins except for WooCommerce and Mollie to see if the behavior persists?
    If you still can’t see the other payment methods with only WooCommerce and Mollie active, we’d like to take a closer look at your site configuration.
    Could you then please send us a copy of your WooCommerce system as described here?:
    https://mollie.inpsyde.com/docs/how-to-request-support-via-website-widget/

    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Closing this thread for inactivity.
    If your issue persists, I suggest getting back to us via the support ticket you created in our system.
    Thanks!

    Kind regards,
    Niklas

Viewing 2 replies - 1 through 2 (of 2 total)
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