Only display posts by other people

Hey phidippides,

Are you displaying photos from a Facebook page or group? Is it possible to send me the ‘System Info’ from the plugin to help me figure out what’s going on? You can find this on the ‘Support’ tab which is on the plugin’s ‘Settings’ page.

Many thanks, and I hope you’re having a good weekend!

John

John, it’s set to display a page. Here is the System INfo:

## SITE/SERVER INFO: ##
Site URL:                 [removed]
Home URL:                 [removed]
WordPress Version:        4.2.2
PHP Version:              5.4.40
Web Server Info:          Apache
PHP allow_url_fopen:      Yes
PHP cURL:                 Yes
JSON:                     Yes
SSL Stream:               Yes

## ACTIVE PLUGINS: ##
BackUpWordPress Backup Plugin: 3.2.6
blueimp lightbox: 1.1.1
Broken Link Checker: 1.10.9
Business Profile: 1.0.6
Contact Form 7: 4.2
Crafty Social Buttons: 1.4.2
Custom Facebook Feed: 2.3.5
Easy Google Fonts: 1.3.7
Genesis eNews Extended: 1.4.1
Genesis Footer Builder: 1.1.2
Genesis Responsive Slider: 0.9.2
Genesis Simple Sidebars: 2.0.1
Google Analytics Dashboard for WP: 4.8
InfiniteWP - Client: 1.3.13
Jetpack by WordPress.com: 3.5.3
Lead Call Buttons: 1.0.3
MailPoet Newsletters: 2.6.15
Menu Icons: 0.7.0
Multicons: 2.1
Personal Contact Info Widget: 1.2
Shortcodes Ultimate: 4.9.7
Simple Custom CSS: 3.2
Simple Follow Me Social Buttons Widget: 3.3.1
Sucuri Security - Auditing, Malware Scanner and Hardening: 1.7.11
Ultimate Maintenance Mode: 1.6.1
WordPress Importer: 0.6.1
WordPress SEO: 2.2.1
WPi Designer Button Shortcode: 2.3.96

## PLUGIN SETTINGS: ##
Use own Access Token:
Access Token:
Page ID:                696228087119762
Page Type:              page
Number of Posts:        2
Post Limit:
Show Posts by:          onlyothers
Cache Time:             1
Cache Unit:             days
Locale:                 en_US
Timezone:               America/New_York

## CUSTOMIZE: ##
cff_ajax =>
cff_preserve_settings =>
cff_title_length => 150
cff_body_length => 200
cff_show_links_type => 1
cff_show_event_type => 1
cff_show_video_type => 1
cff_show_photos_type => 1
cff_show_status_type => 1
cff_preset_layout => thumb
cff_show_text => 1
cff_show_desc => 1
cff_show_shared_links => 1
cff_show_date => 1
cff_show_media => 1
cff_show_event_title => 1
cff_show_event_details => 1
cff_show_meta => 1
cff_show_link => 1
cff_show_like_box =>
cff_post_bg_color =>
cff_post_rounded => 0
cff_title_format => p
cff_title_size => inherit
cff_title_weight => inherit
cff_title_color => #
cff_posttext_link_color => #
cff_body_size => 12
cff_body_weight => inherit
cff_body_color => #
cff_link_title_format => p
cff_link_title_size => inherit
cff_link_title_color => #
cff_link_url_color => #
cff_link_bg_color => #
cff_link_border_color => #
cff_disable_link_box =>
cff_event_title_format => p
cff_event_title_size => inherit
cff_event_title_weight => inherit
cff_event_title_color => #
cff_event_date_size => inherit
cff_event_date_weight => inherit
cff_event_date_color => #
cff_event_date_position => below
cff_event_date_formatting => 1
cff_event_date_custom =>
cff_event_details_size => inherit
cff_event_details_weight => inherit
cff_event_details_color => #
cff_event_link_color => #
cff_date_position => author
cff_date_size => inherit
cff_date_weight => inherit
cff_date_color => #
cff_date_formatting => 1
cff_date_custom =>
cff_date_before =>
cff_date_after =>
cff_timezone => America/New_York
cff_link_size => inherit
cff_link_weight => inherit
cff_link_color => #
cff_facebook_link_text => View on Facebook
cff_view_link_text => View Link
cff_link_to_timeline =>
cff_icon_style => light
cff_meta_text_color =>
cff_meta_bg_color =>
cff_nocomments_text => No comments yet
cff_hide_comments =>
cff_feed_width =>
cff_feed_height =>
cff_feed_padding =>
cff_like_box_position => bottom
cff_like_box_outside =>
cff_likebox_width =>
cff_likebox_height =>
cff_like_box_faces =>
cff_like_box_border =>
cff_like_box_cover =>
cff_bg_color =>
cff_likebox_bg_color =>
cff_like_box_text_color => blue
cff_video_height =>
cff_show_author => 1
cff_class =>
cff_open_links => 1
cff_custom_css =>
cff_custom_js =>
cff_title_link =>
cff_post_tags => on
cff_link_hashtags => on
cff_event_title_link => on
cff_video_action => post
cff_app_id =>
cff_show_credit =>
cff_font_source => cdn
cff_sep_color =>
cff_sep_size => 1
cff_show_header =>
cff_header_outside =>
cff_header_text => Facebook Posts
cff_header_bg_color => #
cff_header_padding =>
cff_header_text_size => inherit
cff_header_text_weight => inherit
cff_header_text_color => #
cff_header_icon => facebook-square
cff_header_icon_color => #
cff_header_icon_size => 28
cff_author_size => inherit
cff_author_color => #
cff_see_more_text => See More
cff_see_less_text => See Less
cff_facebook_share_text => Share
cff_show_facebook_link => on
cff_show_facebook_share => on
cff_translate_photos_text => photos
cff_translate_second => second
cff_translate_seconds => seconds
cff_translate_minute => minute
cff_translate_minutes => minutes
cff_translate_hour => hour
cff_translate_hours => hours
cff_translate_day => day
cff_translate_days => days
cff_translate_week => week
cff_translate_weeks => weeks
cff_translate_month => month
cff_translate_months => months
cff_translate_year => year
cff_translate_years => years
cff_translate_ago => ago

## FACEBOOK API RESPONSE: ##
{"data":[{"id":"696228087119762_862578843818018","from":{"name":"FORTE Luggage Services","category":"Business Services","category_list":[{"id":"187133811318958","name":"Business Services"},{"id":"177492522293723","name":"Luggage Service"}],"id":"696228087119762"},"story":"FORTE Luggage Services added a new photo.","picture":"https:\/\/scontent.xx.fbcdn.net\/hphotos-xfp1\/v\/t1.0-9\/s130x130\/11133773_862578843818018_252889050004835973_n.jpg?oh=f20d79adcea82ed7fa42e428001d651c&oe=55F436AE","link":"https:\/\/www.facebook.com\/696228087119762\/photos\/a.791509014258335.1073741829.696228087119762\/862578843818018\/?type=1","icon":"https:\/\/www.facebook.com\/images\/icons\/photo.gif","privacy":{"value":"","description":"","friends":"","allow":"","deny":""},"type":"photo","status_type":"added_photos","object_id":"862578843818018","created_time":"2015-06-20T02:32:29+0000","updated_time":"2015-06-20T02:32:29+0000","shares":{"count":1},"is_hidden":false,"is_expired":false,"likes":{"data":[{"id":"708630552600024","name":"Joe Forte"}],"paging":{"cursors":{"after":"NzA4NjMwNTUyNjAwMDI0","before":"NzA4NjMwNTUyNjAwMDI0"}}}}],"paging":{"previous":"https:\/\/graph.facebook.com\/v2.0\/696228087119762\/feed?limit=1&since=1434767549&access_token=611606915581035|RdRHbHtrHseQw4C7SDUBFWIrJLA&__paging_token=enc_AdD5mWZCDvl5A5FOPMsLhtkeGW4Qq20QAEEQa48J54127ixYoE0q3UCyr69e22O3ObizwEuEIXNR0w0L1W89fWIX7hZCOz80de64Bx6lQUETY4IgZDZD&__previous=1","next":"https:\/\/graph.facebook.com\/v2.0\/696228087119762\/feed?limit=1&access_token=611606915581035|RdRHbHtrHseQw4C7SDUBFWIrJLA&until=1434767549&__paging_token=enc_AdD5mWZCDvl5A5FOPMsLhtkeGW4Qq20QAEEQa48J54127ixYoE0q3UCyr69e22O3ObizwEuEIXNR0w0L1W89fWIX7hZCOz80de64Bx6lQUETY4IgZDZD"}}

Thanks!

I’m able to duplicate the problem and will need to do some testing to see what’s going on. As it’s Father’s day today I don’t have much time to get to this until tomorrow, but as a temporary fix you could increase the number of posts and then add the following to the plugin’s Custom CSS section, which is under the misc tab on the plugin’s Customize page:

.author-forte-luggage-services{ display: none; }

This will hide any posts created by your page.

John

Hey phidippides,

Just to let you know that I found the issue and will be pushing out a bug fix ASAP. Thanks for letting me know about the problem.

John

John, thanks so much for your help with this. The temporary CSS fix works for the time being, and I will be looking forward to your next update.

Hey phidippides,

I’ve pushed out a silent update to fix this, as it’s not really a big enough issue to push out an update to all users for. Could you try updating the plugin manually by following these directions, and let me know whether it fixes the issue for you?

1. Go to the following page: Customize > Misc, and then scroll to the bottom and check the setting which says ‘Preserve settings when plugin is removed’.
2. Uninstall the plugin
3. Install the plugin again

The issue was that since the Facebook API 2.0 update all calls to the API now require an Access Token, whereas some calls didn’t before. I added the Access Token variable to the request and it should all be working now. If it’s still not working for you then please let me know.

John

Just to follow up – thanks, John. That seems to have done the trick.

You’re welcome, happy to help! ??

No obligation, but if you feel like leaving a super-quick review then it’s always hugely appreciated and really helps to support the plugin!

Have a great weekend!

John