Only logged in users can see the form

  • Resolved Cyprian Ongori

    (@cyprianongori)


    1 year, 7 months ago

    I’ve created a form and embedded it to that page on the link but the form is not visible to users who are not logged in to the site

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @cyprianongori

    I hope you’re well today!

    Please start with checking form settings:

    – on the “Behavior” page of form settings there’s “Enable logged-in submissions only” option in “Security” section
    – so make sure it’s not enabled.

    If it’s not enabled (or it was but disabling it doesn’t help), there may be some conflict with another plugin or some caching/JS optimization issue.

    So the second thing to try would be to switch the “Load form using AJAX” option on the very same settings page to opposite state (if it’s enabled, disable it; if it’s disabled, enable it) and making sure that “Prevent page caching on form pages” is enabled.

    Give it a go, please, and update us about results and we’ll then see what to do next, if it still doesn’t work.

    Best regards,
    Adam

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cyprianongori,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Kind Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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