• Resolved mattstanford

    (@mattstanford)


    Hi, I have the donation plug in place and it was functioning well, but now isn’t translating through to the checkout. I get the above error, and no ‘place order’ button.
    I also have a shop running, which DOES come through to the checkout (via the summary page).

    I have tried adding the woo commerce shortcode block to a new page but the same functions occur.

    I am running Site Origin page builder, but the checkout page is a classic editor shortcode only.

    I am running the Ultra theme (via a Child)

    I am VERY keen to get a quick fix for this issue please. I have a non-profit who depends on their donations, and at the moment – this is no good. Please help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jonas

    (@flinnn)

    Hi mattstanford,

    thanks for reaching out. I’ve never seen this behavior before and I’m currently riddled how this can happen.
    You can add the following code to your page (e.g. via Code Snippets Plugin) that should fix it:

    add_filter( 'wcdp_only_one_form_allowed', '__return_false' );

    I will try to reproduce the issue and find the underlying cause so I can fix it. But for now I hope this quick fix solution already helps.

    Best,
    Jonas

    Thread Starter mattstanford

    (@mattstanford)

    OK, so that removes the warning but functionally the checkout still lacks the ‘place order’ (or equivalent) button.

    I’m happy to set you up as a user so you can explore the back-end set up.

    What email address should I use?

    Plugin Author Jonas

    (@flinnn)

    Hi mattstanford,

    what is the postid of your donation product?
    I’m not allowed to give you my mail address via this forum or ask for access to your site. But you can find alternative contact options here: https://wcdp.jonh.eu/documentation/support/contact/

    Best,
    Jonas

    Thread Starter mattstanford

    (@mattstanford)

    Hello – it’s 10333 (or more specifically product_page id=”10333″

Viewing 4 replies - 1 through 4 (of 4 total)
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