Only one subcategory not showing

  • Resolved jasonad95

    (@jasonad95)


    4 years, 3 months ago

    I’ve got my store looking how I want it for now, but I’ve noticed one single subcategory is not showing in the category page. It exists and my link to it in the menu works, but it doesn’t appear in my catalogue page for the parent category and I can’t figure out why?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Can you share a direct link to your category page where you’re expecting it to show up? Are there any products assigned to that sub-category? Also, can you share a screenshot of your settings under **Appearance > Customize > WooCommerce > Product Catalog**?

    Thanks!

    Thread Starter jasonad95

    (@jasonad95)

    I’ll try this just as soon as I’ve resolved an issue I’ve encountered after updating to WP 5.5… ?? hopefully be back soon!

    Thread Starter jasonad95

    (@jasonad95)

    Okay so, it’s literally this one category that isn’t showing. It works, it’s in my menu for people to click, but when they click on the parent category from the menu this one subcategory isn’t there. There’s definitely products assigned and you can see them when you access the category through the menu link.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jasonad95. Are you able to provide the information that RK requested so we can take a look?

    • direct link to your category page where you’re expecting the sub-category to show
    • link to the sub-category
    • screenshot of your settings under **Appearance > Customize > WooCommerce > Product Catalog**?
    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jasonad95. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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