Only one subscriber group is emailed

  • Resolved mentrau

    (@mentrau)


    8 years, 8 months ago

    Hi. I am using version 3.1 of the plugin and the latest wordpress. The plugin only sends to one group of subscribers no matter how many I set up.I have set up 10 groups each group allocated to a different post category. I can’t see why this is happening so would be grateful for advice.Otherwise it seems a good plugin. Thanks.

    https://www.ads-software.com/plugins/email-subscribers/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author storeapps

    (@storeapps)

    Hi,

    We tested that at our end and emails are getting send to all groups. Can you please check if you selected all groups and post categories correctly?
    Also ask your host provider to check in the send email log file if the emails are getting send or not and ask your subscribers to check in their Spam or Junk folder.

    Thread Starter mentrau

    (@mentrau)

    Hi. Thanks for responding. Emails are being sent and received but only for one group (out of 10). I think I will delete all and start again.

    Plugin Author storeapps

    (@storeapps)

    @mentrau,

    Okay, let us know if you need any further help.

Viewing 3 replies - 1 through 3 (of 3 total)
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