Only one user not allowed to login

Hi Paolo.

Do you have access to the web-servers error-logs? That’s where the debug-output is sent to.
And can you give me the users username? And perhaps some information about the LDAP-Setup? Is it an AD? do you have a single ldap-server or multiple replicated hosts? and what is the email-address of the user? does that exist more than once?

Sorry for bombing you with questions but I’d like to get a better picture to what’s happening ??

Cheers

Andreas

wow thank you for fast reply! ??
is an AD, in intranet area
and the username is a alphanumeric combination like others who enter..
we have different hosts but i send call to only one, configured on the others application where he can access ??
3-4 days ago he changed and now, here he cannot enter.
i verify that there isn’t the same email address in other users config..
where do can i read ldap response and the call syntax? sorry but i’m not very skilled in php and read a plugin wp code with infinite functions is a terryfing experience for me ??
thank you

Hi Paolo.

So the LDAP-Server you are targeting and where the user can not log in is the same LDAP-Server a different application is targeting and where the user can log in?

Does the user have any special Characters in the password? Like f.e. a dollar-sign? or a single quote? or a backslash?

If that’s not the case, You’ll need to contact your webservers sysadmin and try to get the servers error-log. I can’t tell you where those are located as that’s specific to the server ??

Cheers

Andreas

yes is the same server,
there are two special chars: ! and “
and i think it depends from this! i changed my pwd and insert on it this two chars, now i cannot enter too… :O
ehm.. and now? what can i do?

Well, change the password back on the LDAP? Which character did you use in your password? the ‘!’ or the ‘”‘?

yes is a solution, but we have a lot of users managed with ldap and company pwd rules.
this is a little application, i can’t force this rules..

sorry i read just now the complete reply, there are both, ! and ”

Sorry, I think I didn’t make myself clear there ??

The “change password back” was just meant for short time resolution of your current password-issue, not meant as long-term solution!

I’ll have to check what exactly is happening there! I’ve raised an issue in the plugins bugtracker (https://github.com/heiglandreas/authLdap/issues/108). As soon as I have a fix, I’ll be back. Expect something by end of this week! So long I sadly have to advise to not use those characters ??

very very very very stra-thank you!

Working with the plugin now, I can say the ! is not the culprit, I’m using a password with one and it has no trouble.

Thanks bluesoul for the info! I already had the ‘”‘ in mind but I’m just ATM getting to it ??

Hey Paolo.

Can you replace Line 224 in authLdap.php (which reads $result = authLdap_get_server()->Authenticate($username, $password, $authLDAPFilter);) with $result = authLdap_get_server()->Authenticate($username, htmlspecialchars_decode($password, ENT_QUOTES), $authLDAPFilter);?

That might fix the issue! If so I’ll have to release a new Version ??

Hi heiglandreas, i can’t try before monday.. there’s the republic day here in Italy ?? !

hi, i tryed with a ” in password, but there’s still the error..

Hi Paolo.

I did some research and before I dig even deeper I need some more information from you. Would it be possible to get some informations from a PHP-Info page?

I’d especially need the PHP-Version and the setting of the variable magic_quotes_gpc.

Thanks for your help in this issue!