Only Order status Completed

Hi,

Thanks.
Yes, it’s possible – you need to add order_status attribute to the shortcodes, something like:
[product_crowdfunding_total_sum order_status="wc-completed,wc-processing"]

Please let me know if you have any questions.

Best regards,
Tom

Hi Tom,

First of all, thank you very much for your quick response.

It seems like perfect but, in fact, we are facing some issues when adding this order_status attribute to the shortcodes.

I.E.: [product_crowdfunding_total_items order_status=”wc-on-hold”]

But, when doing so, we are getting the numbers of the following order status:
wc-completed: which would be ok if you consider this status as a default status;
wc-on-hold: which is correct since we added it to the shortcode;
wc-failed: which is incorrect, since we didn’t add it to the shortcode;

It seems like, everytime we add the order_status a attribute to the shortcode all items from all orders status are adding up and showing as a result.

I will do some more tests here. But, do you have any clue?

We also read on readme.txt this:

Dev – order_status attribute added in orders shortcodes: product_crowdfunding_goal_progress_bar, product_crowdfunding_goal_remaining, product_total_orders, product_total_orders_sum.

So, can we you this order_status attribute also with: product_crowdfunding_total_items
and
product_crowdfunding_goal_items_remaining_progress_bar

Best regards,
Eduardo

Hi again, Eduardo,

That’s strange, I will recheck it on my test server, and will get back to you shortly. And there is no default status if you use the order_status attribute – if you want to include wc-completed, you must add it to the list.

Regarding other shortcodes – yes, order_status attribute can be used in all shortcodes (of course except “time” shortcodes, where it wouldn’t have any meaning).

Best regards,
Tom

I’ve rechecked on my server and unfortunately couldn’t reproduce the issue – when adding [product_crowdfunding_total_items order_status="wc-on-hold"] – only “On Hold” orders are counted for me. Could you please contact me on [email protected] for further support?

Best,
Tom

Hello Tom,

How are you doing?

After have this issue solved, I realized that, in the new plugin released we have:

2.3.0 – 20/08/2016
Dev – “Order Statuses to Include in Calculations” option added (order_status shortcode attribute removed)

I am wondering if I can no longer use [product_crowdfunding_total_items order_status=”wc-completed,wc-processing,wc-on-hold”]?

I saw there’s a new General configuration (Status Options – Order Statuses to Include in Calculations) where we can set the order status to be consider during the calculations. The point is: I am getting the same calculations results. Plug in seems to be ignoring the order status I set: completed, processing, on-hold

This is happening both in the Free and PRO version.

Could you please take a look and get back to us as soon as possible?

Thanks in advance.

BR.

Hello Tom and @algoritmika team,

Any reply on this, please?

Thanks a lot.

BR.

Hi,

Sorry for the delay. Will check that first thing tomorrow morning.

Best regards,
Tom

Hi,

I’ve rechecked on my test server, but unfortunately couldn’t reproduce the issue – it seems to be working fine for me. You are correct – order_status shortcode attribute was removed in last version, so now you must set included order statuses in plugin’s settings (“WooCommerce > Settings > Crowdfunding > General > Order Statuses to Include in Calculations”). Please note that since last version calculations are done not in real time, so after you change included order statuses, some time must pass for product crowdfunding data to update. Maybe you set “Update Rate” (again in “General” settings) to some long timespan (e.g. weekly)? If that’s not the case – please contact me at [email protected] for further support.

Best regards,
Tom

• This reply was modified 8 years, 2 months ago by Algoritmika.