Only Partial Import

  • Resolved ksalhoff

    (@ksalhoff)


    6 years, 5 months ago

    I am trying to import users from a CSV and it stops after about 2-3 entries. If I rerun it will do another couple of entries and then stop. File contains username, email, first_name, last_name. I downloaded the file it uploaded (from the plugin) and it looks fine. Not sure why it keeps stopping.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Javier Carazo

    (@carazo)

    @ksalhoff,

    Good afternoon, it seems to be some kind of timeout from your hosting.

    Could you ask them to increase the limits in PHP?

    I am having the same problem – I can only import one line at a time.
    It also prevents me from accessing the admin console after an import – I need to log out and back in again to try importing another line

    Plugin Author Javier Carazo

    (@carazo)

    @shirazwd,

    The need to login again is really strange.

    This is the first time I have been noticed about this problem.

    Thread Starter ksalhoff

    (@ksalhoff)

    I figured out my problem. Turns out theres a variable conflict with another plugin.

    PHP Fatal error: Cannot redeclare red_debug_log() (previously declared in /var/www/mywebsite/public_html/wp-content/plugins/advanced_file_manager_5/settings.php:121)

    Disabling that plugin before the import fixes it, but it would be nice if it was fixed in code so we it doesn’t fail.

    Plugin Author Javier Carazo

    (@carazo)

    This is really strange because: red_debug_log is not used in our plugin.

    It seems like this plugin was creating another problem.

    Thread Starter ksalhoff

    (@ksalhoff)

    Well when I disable the advanced file manager plugin, the CSV import works fine. When I enable it and run the CSV Import, it fails with this error.

    Plugin Author Javier Carazo

    (@carazo)

    In our source code it does not appear this function. So maybe another plugin more?

    It turns out there is some kind of redirect kicking in when ever a user is added.
    So nothing to do with your plugin – it happens when I use the admin interface to add a user as well. Still trying to figure that part out but wanted to let you and everyone else know its not your plugin. Thank you for the support.

    Plugin Author Javier Carazo

    (@carazo)

    @shirazwd,

    Ok perfect. I knew it was some kind of mistake out of the plugin.

    I close this support thread.

    Thanks.

    Javier

Viewing 9 replies - 1 through 9 (of 9 total)
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