• Resolved koostix

    (@koostix)


    Hello,

    For some reason my slideshow is not working any more. Only the first slide is showing. Can you help me understand how to resolve this?

    Thank you,

    Paul

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @koostix. Thanks for using MetaSlider. We have a troubleshooting guide for MetaSlider which is a good place to start: https://www.metaslider.com/docs/troubleshooting/

    It’s worth going through all the steps.

    When it comes to Step 8, it looks like you have another slideshow plugin on the site and I’d recommend testing again with that disabled.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi and thanks for using MetaSlider.

    We haven’t heard from you in a couple of weeks so we’re closing this ticket, but please follow up if this remains an issue.

    Hello, I had the same problem with the last update and I was able to solve it by deactivating this option in Siteground’s Speed Optimizer. “Defer display-blocking JavaScript”
    (Deferred loading of display-blocking JavaScript files for faster initial site loading.)

    It was not necessary to deactivate the entire plugin but only this item. I hope it helps you with similar plugin options.

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks so much for posting this helpful fix, @juanchyludier

    And what can we do for those of us who have the same problem, but do not have ‘Siteground’s Speed Optimizer’?

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @laguntzaweb. I would recommend checking for other caching / optimization services on your site.

    This is one of the key steps in our troubleshooting guide (Step #7): https://www.metaslider.com/docs/troubleshooting/

    Hi @laguntzaweb, I recommend that you deactivate the plugins one by one while you check to see if it is resolved. When you detect the correct plugin that generates the error, check if there is any plugin option on JS lazy loading

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Only the first slide is showing’ is closed to new replies.