Only US and India?

  • Resolved hemmamatch

    (@hemmamatch)


    3 weeks, 2 days ago

    Hi

    I have a news site with local hockey and football in Osby Sweden. I know I have traffic to the page but a few days ago the statistics dropped and there were only statistics from USA and India. I have used Jetpack before so as I said I know it is traffic and mainly from Sweden, if everything works as it should.

    Have the same problem in the app in the mobile phone.?

    Don’t really know where to start troubleshooting. Thanks for any help.???

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @hemmamatch, thanks for opening a support topic with us. When checking your website using https://tagassistant.google.com/ I can see that consent is not being granted for me which will mean my visit is not being tracked. This is likely due to you not having consent mode configured within Site Kit.

    Consent mode was added to Site Kit as the result changes to the?Digital Markets Act (DMA)?act regarding user consent.

    The?Google EU user consent policy (EUUCP)?requires site owners to implement consent mode for Ads and Analytics customers in the European Economic Area (EEA), Switzerland and the United Kingdom.

    For more information on this and how to configure consent mode for your website, please follow our guide here. If you have any questions on the above or on anything in the guide then please let me know and I will be happy to help.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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