• Resolved beezer26164

    (@beezer26164)


    I got the following message when trying to connect with Instagram.

    Oops, something went wrong!
    Sorry your request can not be processed by’ll Blog2social. Please contact our support team!

    I have another question also. Is there any way to make this plugin work with Amazon S3?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @beezer26164,

    thank you for reaching out. Please make sure to deactivate your 2 step verification on Instagram before trying to connect. If this doesn’t help, please send us an email at customer-service(at)blog2social(dot)com and give us the exact time you’ve last tried to connect Instagram. We will then be able to look further into this.

    Regarding Amazone S3, I have forwarded your suggestion to our product manager and he will take a look at our options to make Blog2Social work with Amazone S3.

    Best regards!

    Thread Starter beezer26164

    (@beezer26164)

    I don’t have 2 step verification. I deleted the Instagram account and redid it and it said authorization was successful but when I try and post something I get “Your authorization is interrupted. Please check your authorization. Please see FAQ.” and now I had a successful authorization from Reddit but when I posted I got the following “We don’t have the permission to publish your post. Please check your authorization.” I’ve never had any problems until the WordPress 4.8.4 Update!!

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @beezer26164,

    thank you for reaching out. Since we’ve last been in contact we could reproduce your Instagram error. Instagram has changed the authorization process and our developers are currently working at full speed on adapting this new authorization process to the new interface. We are currently in the final testing phase and are hoping to release a working solution by today.

    For the moment we recommend to confirm the Instagram security request to login everytime Instagram asks you. Resolving this issue is our main focus at the moment and I will keep all of you posted on new results immediately.

    Regarding Reddit, we have tested posting to Reddit and noticed that it worked successfully after reconnecting the network once again. Please try to delete and reconnect Reddit and let me know whether you can submit to Reddit successfully afterwards.

    Best regards.

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @beezer26164,

    regarding Instagram:

    We have adapted the Blog2Social interface for Instagram accordingly. You can now reconnect your account to post on Instagram.

    How to connect and post to Instagram:

    Please log out of your current Instagram session and reconnect your Instagram account to Blog2Social via ‘Blog2Social’ > ’Networks’ > ’+Profile’.

    Due to Instagram’s new security settings, you might receive the following security challenges or error message. If so, please follow our instructions below:

    1) Due to the new authentication process, you may be prompted to enter a security code to confirm your account. Instagram will send you an email or SMS with a security code for your e-mail account. Please, copy and paste this code into the Blog2Social popup window for the security code and click ‘confirm’.

    2) If you have clicked on “confirm” but your account does not appear among your connected networks, please log into your instagram account. You may receive a message saying that Instagram detected “suspicious login attempts” from the Blog2Social server based near Cologne, Germany.

    Solution: Please, confirm “This was me”. This is important to receive a new verification code and successfully connect to Instagram.

    3) If you successfully connected your Instagram account but still receive the following error message: “Your limit has temporarily been reached for this network. Try again later.”, you may have shared too many posts in short succession.

    Please note that Instagram has released new security standards for the frequency of posts and does not allow posts in short succession.

    Solution: Wait for about 1 – 3 minutes between posts in order to share your images successfully on Instagram.

    4) If you successfully connected your Instagram account but receive the following error message: “Your authorization is interrupted. Please check your authorization.”, please follow these 3 steps:

    – Log out of any current Instagram sessions.
    – Delete your Blog2Social connection to Instagram and
    – Reconnect to Instagram.

    Thread Starter beezer26164

    (@beezer26164)

    I’m still having a problem with Reddit. In the networks section it says I’m connected but when I post I get a little message saying it’s not allowed to post?

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @beezer26164,

    have you tried deleting your current connection to reddit and reconnecting the newtork? Also please, make sure to have enough karma point to post to the specific subreddit you’d like to share your content to. If nothing of this seems to work, please do conact our support team via email at customer-service(at)blog2social(dot)com in order for us to look further into your case specifically.

    We are looking forward to your mail and are always happy to help.
    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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