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  • Resolved lukeric1

    (@lukeric1)


    4 years, 8 months ago

    For some reason, I have an error on my form. API is connected and the form code is below. I welcome guidance from anyone that can point me to the issue and how to fix it.

    </p>
    <p>
    <label>First Name</label>
    <input type=”text” name=”FNAME” required=””>
    </p>
    <p>
    <label>Last Name</label>
    <input type=”text” name=”LNAME” required=””>
    </p>
    <p>
    <label>Company or Organisation</label>
    <input type=”text” name=”MMERGE3″ required=””>
    </p>

    <p>
    <input name=”_mc4wp_lists[]” type=”hidden” value=”ad3b49cc45″>
    </p>
    <p>
    <input type=”submit” value=”Sign up” />
    </p>

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @lukeric1,

    Please go to the “MC4WP > Others” menu in your WordPress admin and share with us the errors listed there.

    P.S. Please make sure to remove any sensitive data before sharing the logs.

    Thread Starter lukeric1

    (@lukeric1)

    This is what I see in the error log:

    
[2020-06-24 16:27:20] ERROR: Form 4120 > Mailchimp API error: 404 Not Found. Resource Not Found. The requested resource could not be found.
Request: POST https://us12.api.mailchimp.com/3.0/lists/ad3b49cc45/members - {"status":"pending","email_address":"[email protected]","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"XX.XX.XXX.XX","tags":[]}
Response: 404 Not Found - {"type":"https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/","title":"Resource Not Found","status":404,"detail":"The requested resource could not be found.","instance":"df11baba-1f9a-4d22-afb7-14b933d8f04d"}
    Plugin Contributor Lap

    (@lapzor)

    Are you really testing with the email [email protected] ?
    Can you test with a real email and see if it shows a different error?
    Or did you just replace the email in the log for anonymity?

    Thanks for letting me know.

    Thread Starter lukeric1

    (@lukeric1)

    Replaced for anonymity.

    Plugin Contributor Lap

    (@lapzor)

    If you test with a new / fresh email that has never been subscribed to your list, does it show the same error?

    Thread Starter lukeric1

    (@lukeric1)

    Checked. Same error

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @lukeric1,

    In your form code there is this line:

    <input name=”_mc4wp_lists[]” type=”hidden” value=”ad3b49cc45″>

    Can you please remove it and instead select the list from the form settings and test again?

Viewing 7 replies - 1 through 7 (of 7 total)
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