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  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @omarx,

    We are extremely sorry for the inconvenience—please pardon us for this.

    The “Oops” issue you’re seeing is happening due to caching. Could you please try performing a hard reload on the page where you encounter this issue? You can do this by pressing:

    • Windows: CTRL + SHIFT + R
    • Mac: CMD + SHIFT + R

    Regarding the critical error, could you please let us know when exactly it occurs? For example, what steps lead to the error? This will help us diagnose the issue more effectively. And please reach us through the PINNED post so that our tech team can look into it and solve it asap

    Looking forward to your response.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @omarx,

    The critical error is occurring due to the PHP version you are using. If your PHP version is below 8.1, the error will appear.

    We are currently working on a fix to provide compatibility with PHP 7.4. However, since PHP 7.4 is already deprecated, we strongly recommend upgrading to PHP 8.1+ to resolve the issue.

    We appreciate your patience. Thank you for using our product!

    Best Regards

    M Mahbub

    Thread Starter omarx

    (@omarx)

    Hello Mahbub. CTRL + SHIFT + R fixed the issue. I’m on PHP 8.3. No critical error. Thanks!

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @omarx,

    That’s great to hear! ?? I’m glad CTRL + SHIFT + R fixed the issue for you.

    If you found our support helpful, would you mind sharing your appreciation by leaving a 5-star rating on the rating panel? ????? It really helps us continue providing the best assistance and improving our services.

    Thanks again for reaching out, and if you ever need assistance in the future, we’re here to help! ??

    Best regards,
    Mahbub

Viewing 4 replies - 1 through 4 (of 4 total)
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