Oops we ran into a problem

  • Resolved Eli

    (@realact)


    1 year, 3 months ago

    I’m getting an error message as follows in all pages where this plugin is supposed to show information, including the Dashboard, which looks broken with it.

    Oops! We ran into a problem. Please try again in a few minutes. If the issue persists please?contact our support?team. Error: API returned a?400: Google Analytics Dashboard for WordPress by ExactMetrics failed to retrieve the new report data. Error message: Non numeric shard id returned: “shard1” in go/debugproto input_key { property_key { property_id: XXXXXXXXX } } status: ALLOWED internal: false shard { explicit_shard_spec { reporting_shard { shard_name: “shard1” } processing_shard { shard_name: “shard1” } } } translated_key { property_key { account_id: XXXXXXX property_id: XXXXXXXXX entity_id: XXXXXXXXX } } . Either this isn’t a Gold property or it hasn’t been migrated yet and you should specify a scion_profile_id instead.; on /bns/it/borg/it/bns/analytics-be-reporting-service-prod-jobs/reporting-service-prod.server/11

    How can I get rid of this error? The plugin is useless with it.

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Oops we ran into a problem’ is closed to new replies.