Open/Closed Indicator Incorrect, Cacheing issue?

Hi @dannidar,

Can you confirm the following:

1) your timezone in the settings (General tab) is set to the correct one?
2) Caching is not supported in the free version so perhaps you’re showing it in your header/footer and have that cached, regardless of the page URL?

The time zone is correct in the general settings tab.

In order to test without caching, I disabled all caching on the site, then attempted to adjust the hours and see if I could get it to display that the store is OPEN now, for testing purposes.

What I found was that I couldn’t accurately test because I was unable to delete one of my “vacation” days. I clicked the red X to remove a date, clicked DONE, then every time I went back to the Vacation area, it still had that day as a vacation day.

I saw where this was an issue for someone else, and you recommended creating a new location. I did that, and with only a few holidays/vacation settings entered, it seemed to be working well, even with the caching turned back on.

Update: I just added all the hours, holidays and vacations to a new location and things seem to be working well for now. I noticed that in the first location instance, a lot of my vacation days had been removed without any action on my end. Not sure what was going on, but was definitely buggy.

If you need/want to access the site as an admin to see if there is anything weird going on, let me know—but for now, it seems to be working as a new location.

Also, as an aside, I have hours for every day, then about 75 holiday hours, and another dozen vacation spans….this store has very irregular hours! Not sure if that makes any difference.

Thanks so much for your help!

That is odd indeed! I’ll be looking into the vacations issue on my end. Can you confirm that on your new location, you can delete a vacation?

It is really weird. I seem to be able to add and delete vacations now, but they’re still not working properly for me.

For example, today, the normal hours are 12:00pm – 9:00pm. I have edited it so that there is a vacation set up from April 9th – 12th, so that it shows as CLOSED today until they open full time later in the season. I also have holidays set up for their off season hours, during which the shop closes at 8:00pm.

The indicator did change from CLOSED to OPEN, but did so today at 12noon instead of recognizing the vacation days. So it’s updating with the hours, but not this vacation instance. Is it possibly because I entered it out of chronological order? Like I have April 16 – 19 vacation, then additional vacation days through til December, then I added this one from April 9th – 12th – should I recreate the list with this date at the top?

I really am not sure if it’s a caching issue or an issue with the vacation settings or what…I did change the “Hours” for today and as soon as I did that, it displayed properly as “closed” today, but the change didn’t seem to take effect when I just edited the vacation dates.

I don’t even know if I am making sense anymore! Sorry to confuse you! Let me know if you want to take a look at the back end of the site.

• This reply was modified 6 years, 10 months ago by dannidar.

Haha yes, it’s getting complicated! I’d love to take a look if that’s an option! PM me details to hello at maartenbelmans . com

Updating to ‘resolved’ due to inactivity.