• Resolved Marco

    (@sinepax)


    Hi guys,
    I have a problem with sharing post on facebook.
    I have set SEO/Social/facebook enable “open graph” and I added admin and id page, but when I share the post from my website, image, title and description aren’t those I have customized.

    What am I doing wrong?
    Can you help me?
    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Marco

    (@sinepax)

    I forgot to say That my website is in maintenance mode, but I have tried to share Also
    disabling the maintenance

    Plugin Support amboutwe

    (@amboutwe)

    Please provide links to a few pages on your site that are not working.

    Thread Starter Marco

    (@sinepax)

    Plugin Support amboutwe

    (@amboutwe)

    After reviewing the code for your site, you are outputting multiple copies of the OpenGraph tags. This can cause problems when sharing content as Facebook will not always pull the data entered in our plugin.

    Please disable plugins or theme functions that add OpenGraph tags. If you are unsure what is adding the additional tags, please run a conflict check following the steps here: How To Check For Plugin Conflicts

    Additionally, Facebook reports that the image for the first link exceeds the maximum allowed sized of 8Mb and the image for the third link either exceeds the maximum allowed size or your server response was too slow.

    Thread Starter Marco

    (@sinepax)

    I tried to turn off all plugin and change theme with sixteen but nothing is changed.
    I tested with addtoany share plugin and Social Share WordPress Plugin but nothing appened (I’m sorry but I’m a rookie, if I turn off all my plugin how can I share a post?).
    I checked also my first image size and is less 8 MB.
    Do you have any other idea?
    Thank you.

    Plugin Support amboutwe

    (@amboutwe)

    The Facebook debugger tool allows you to check how Facebook will share your post without using a sharing plugin.

    Please disable all plugins except Yoast SEO and switch to a default theme. Then go to the tool, enter your post URL and click ‘debug’. If the time scraped is not within the last few moments, click ‘Scrape again’. This will clear Facebook’s cache and check your site for updates to the URL.

    Does the correct information appear at this point?

    If the info is correct, our plugin outputs the correct information. Enable your plugins/theme one at a time and rescrape the post URL to find the item that adds the wrong information.

    If the info is not correct, please let us know what showed up and what you expected to show up.

    Thread Starter Marco

    (@sinepax)

    Hi, the conflict is with my theme, ionMag by tagDiv, the description and title are correct but the immage not.
    I contact the ionmag team to resolve the problem.
    Thanks for the support!

Viewing 7 replies - 1 through 7 (of 7 total)
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