Open Image in Lightbox not working

  • Resolved Brisch

    (@brisch)


    1 month, 2 weeks ago

    Hi, I just recognised, when I am logged out, the images don’t open in a lightbox.
    I activated it, but it happes only (open in Lightbox) when I am logged in. So please try, they don’t open.

    I checked it in FireFox and Google Chrome (Microsoft).

    Please help! @brisch

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Teo Alex

    (@altesin)

    Hello @brisch ,

    We were unable to reproduce the issue, and in all our tests, the images in your gallery are opening correctly in the lightbox.

    Could you please try the following steps while the gallery page is open in your browser:

    1. Press Ctrl + Shift + R (all three keys at the same time) to perform a hard refresh.
    2. If the issue persists, press F12 on your keyboard to open the developer tools.
    3. Click on the Console tab in the window that appears.
    4. If you see any errors (highlighted in red), please take a screenshot and share it with us. You can upload the screenshot here https://imgur.com/ and send us the link to it.

    Warm regards,
    Teo

    Thread Starter Brisch

    (@brisch)

    Hello @altesin, yes it is working again. I tried to delte my post but I coulnd not (was in waiting Position).

    I don’t know the reason, but all fine now.
    THANKS!!!

Viewing 2 replies - 1 through 2 (of 2 total)
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