• Resolved menzah

    (@menzah)


    After embedding a PDF file to a Post or a Page the links in the PDF ceased working.
    Your help solving the problem is highly appreciated.
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @menzah,

    Functional hyperlinks are only supported in the paid plugins (PDF Embedder Premium or the PDF Embedder Secure).

    How was this document originally created and in which program? The recommended method to creating a PDF with functional links would be to use Microsoft Word. When you save your Word Document, change the default setting FROM .docx TO .doc (Word 97-2003 version) because the newer version of the Word document (.docx) changes the formatting and breaks the links.

    Important: make sure that your hyperlink includes the http or https as part of the address or it will not be recognized as a hyperlink by the PDF Embedder scripts.

    When you are ready to create the PDF from the Word document, use the Export option rather than the Print option. The Export retains all the formatting, including links, whereas the Print flattens all the formatting breaking the links. This is the process I have done and the hyperlinks work correctly.

    The similar process works if you are using Powerpoint (.ppt instead of .pptx) or Excel (.xls instead of .xlsx), or the online service Canva.

    On Mac OS, use the Pages App to export the .doc file, then use the Save as PDF and select the “Electronic Distribution” option instead of the “Best for Printing” option.

    Please note that hyperlinks will not work if the document is created in LibreOffice.

    If you have any other questions, please feel free to send an email to [email protected] as we may not see messages posted here to respond in a timely fashion.

    Thread Starter menzah

    (@menzah)

    Thank you very much for the very helpful and clear instructions.
    Sincerely
    Menni

Viewing 2 replies - 1 through 2 (of 2 total)
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