(Open Street) Maps not rendering inside tabs

  • Resolved zkarj

    (@zkarj)


    10 months, 2 weeks ago

    I’ve used the Maps block on another site with no issues at all, but on the site linked, the Maps blocks inside the Tabs block fail to render except a small snippet in one corner.

    I have discovered that resizing the browser window will cause the maps to render (any that are showing at the time) though the zoom and position are not what I set in edit mode.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @zkarj,

    We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

    What happens next?

    Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

    Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
    If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

    We will update you via email once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

    If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience.

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @zkarj,

    Thank you for your patience!

    I am happy to let you know that a new version of Otter which includes the fix for this issue has been released.

    Feel free to update to the latest version and enjoy your experience with the Otter Blocks!

    Best regards,

    Andreea

    Thread Starter zkarj

    (@zkarj)

    Thanks, they now render fully on the viewed page, however I note they still exhibit the issue when editing the page.

    This does at least have an easy workaround and it only affects me. I can just open all the map tabs, resize the window a little to force the render, and continue editing.

    The main thing is visitors to my site are now seeing what I intend.

Viewing 3 replies - 1 through 3 (of 3 total)
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