Open_basedir Error

  • Resolved bobjgarrett

    (@bobjgarrett)


    2 years, 8 months ago

    I am getting this error which I suspect is not actually due to this particular plugin but a wider issue but it does appear most often for FormMaker.
    file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\xxxx\httpdocs/wp-content/plugins/https://www.ads-software.com/support/plugin/form-maker/#new-post) is not within the allowed path(s): (C:/Inetpub/vhosts/xxxx\;C:\Windows\Temp\;”C:\Inetpub\vhosts\xxxx\httpdocs”) in C:\Inetpub\vhosts\xxxx\httpdocs\wp-admin\menu-header.php on line 256

    Can you provide any clue as to what in the plugin is making a call to menu-header line 256 so I might see what is causing it?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bobjgarrett

    (@bobjgarrett)

    Further research on this (which is probably beyond my skills!) suggests that for some plugins the data in menu-header.php
    function _wp_menu_output( $menu, $submenu, $submenu_as_parent = true ) {
    global $self, $parent_file, $submenu_file, $plugin_page, $typenow;
    has been corrupted in that the the $submenu array sometimes contains a URL instead of the menu item data
    Does this sound possible? Where does this data come from? And how might I fix this?

    Thanks

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @bobjgarrett ,
    Thanks for your inquiry.

    There is a menu item with support forum link. Please, hover over “Ask a question” and you will see it at the end of the page.
    https://nimb.ws/EJYnRx

    In case you stilll have issues solving the problem, please, contact our technical team to solve this issue. Please contact us using the following form” and mention this forum post link in your email’s subject line.

    Best Regards,
    Mane

Viewing 2 replies - 1 through 2 (of 2 total)
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