• Resolved Chris

    (@eaonflux)


    I am running a multi network and when i try to install the plugin.
    I get blank screen.
    if i check debug i see this:

    [23-Aug-2016 22:18:16 UTC] PHP Warning: is_dir(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/var/www/clients/client4/web14/web:/var/www/clients/client4/web14/private:/var/www/clients/client4/web14/tmp:/var/www/developemnt.nl/web:/srv/www/developemnt.nl/web:/usr/share/php5:/usr/share/php:/tmp:/usr/share/phpmyadmin:/etc/phpmyadmin:/var/lib/phpmyadmin) in /var/www/clients/client4/web14/web/wp-content/plugins/wp-encrypt/inc/WPENC/Core/Util.php on line 329

    https://www.ads-software.com/plugins/wp-encrypt/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Felix Arntz

    (@flixos90)

    This appears to happen due to the setup of PHP on the server. It looks like the website is placed directly in the root directory of that user, and therefore can’t access the directory one level above.

    The problem is that the plugin by default writes the certificates and keys to a location which is one level above the website itself. However, you can change it to any location you like (see headline 3 under FAQ).

    Thread Starter Chris

    (@eaonflux)

    thanks totally overlooked that part.
    it’s running now ??

    Good day Felix, I don’t get it.

    I running my WP on a normal / typical webspace hosting (/htdocs) envorinment .. After the activation the plugin the plugin crashed with the error message given by Chris within a permanent loop. After renaming the plugin folder I was able to reenter the dashboard.

    My question for now would be – how to define the constant you mentioned?
    define(‘WP_ENCRYPT_SSL_CERTIFICATES_DIR_PATH’, ‘ ??? ‘);
    .. can I handle this without higher root rights at all?

    thansk and with best regards,
    Stefan

    Sorry once more – I just read the your latest overall announcement containing

    I probably should have explained this in more detail in advance, as a lot of support requests are based on such assumptions – to be clear, this plugin is unlikely to ever work in a shared hosting environment for example.

    I guess a webhost environment is not the right approach for this.

Viewing 4 replies - 1 through 4 (of 4 total)
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