Opens/Clicks/Unsubscribes

That’s strange. Haven’t seen that before.

Please click the following link for instructions on what info to provide support. We will take a look and see if we have any ideas on how to fix

https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/

### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site:               No

SITE_URL:                 https://optimistmiraclemovers.com
HOME_URL:                 https://optimistmiraclemovers.com

SP Version:              0.9.4.1
WordPress Version:        3.6

Platform:                 Windows
Browser Name:             Chrome
Browser Version:          29.0.1547.57
User Agent String:        Mozilla/5.0 (Windows NT 6.1; WOW
			  64) AppleWebKit/537.36 (KHTML, l
                          ike Gecko) Chrome/29.0.1547.57 S
                          afari/537.36

Database Tables:
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK

PHP Version:              5.3.14
MySQL Version:            5.5.25-cll
Web Server Info:          Apache

PHP Memory Limit:         256M
PHP Post Max Size:        8M

WP_DEBUG:                 Disabled

WP Table Prefix:          Length: 3 Status: Acceptable

Show On Front:            posts
Page On Front:             #0
Page For Posts:            #0

Session:                  Disabled
Session Name:             PHPSESSID
Cookie Path:              /
Save Path:                /var/lib/php/session
Use Cookies:              On
Use Only Cookies:         On

UPLOAD_MAX_FILESIZE:      10MB
POST_MAX_SIZE:            8MB
WordPress Memory Limit:   40MB
WP_DEBUG:                 Off
DISPLAY ERRORS:           N/A
FSOCKOPEN:                Your server supports fsockopen.

ACTIVE PLUGINS:

Akismet: 2.5.9
BackupBuddy: 4.1.0.3
Builder Style Manager - BETA: 0.6.6
DirtySuds - Embed PDF: 1.04
Easy Theme and Plugin Upgrades: 1.0.2
Google Calendar Events: 0.7.2
Jetpack by WordPress.com: 2.3.5
Link Manager: 0.1-beta
MapPress Easy Google Maps: 2.40.7
MM Forms Pro: 2.2.2
Nice Login Widget: 1.3
Restrict Content: 2.1
SendPress: Email Marketing and Newsletters: 0.9.4.1
Standout Color Boxes and Buttons: 0.4.4
Theme Test Drive: 2.8.4
Ultimate Coming Soon Page: 1.9.5
WP Paypal Simple Donation Widget: 1.5.1

CURRENT THEME:

Blueprint: 2.0.4

### End System Info ###

[Please post log files between backticks or use the code button.]

What do I need to look at in the DB to see what subscribers are unsubscribed ? For some reason that is getting set to unsubscribe and they are not receiving emails.

Hi indywebdude,

their was a bug with the manage link in the emails and it was unsubscribing users when clicked. This was fixed in the release last night and should fix your issue i think.

The subscriber status is store in the {prefixe}sendpress_list_subscribers table. You should be able to find your list id and users with a status set to 3.

Best,
Josh