• schnittverhext

    (@schnittverhext)


    Hello dear team,

    As I am a customer of yours, I have already submitted a ticket through your support, but I was asked to write here. Your ticket has the number # 180136, maybe that will help you.

    I’ve installed your theme in my shop and I’m very excited about it. Degree because it works so well with your other plugins.

    But now I still have a few visual problems that I would like to fix. Unfortunately I didn’t find anything about this in your documentation.

    1. I would like to have a full width layout, is this possible? So far I’ve used the Storefront theme and it was possible there without any problems.

    2. With some products there is a lot of space between the main picture and the sample pictures. Is it possible to fix this in general?

    3. Using the customizer, I set that “Glow + alternativ Image” should be displayed in the product catalog. As long as I’m in the customizer, it also works as soon as I close it, but only “Glow” happens when I move the mouse pointer over the images, but the alternative image is not displayed.

    4. “Products viewed so far” widget – the product image displayed there is very large, is it possible to display it smaller or to set the size for it somewhere?

    5. The logo in the header is actually set so that it should be displayed in the middle. Unfortunately it is shown on the left above the categories.

    6. Is it possible to hide the menu for the products on the mobile phone view? I use a mega menu for this and currently get 2 menus displayed in the mobile phone.

    7. Two check fields are displayed in the shopping cart, of which only one field can be clicked and when you click on it, both fields are activated.

    8. Is it possible to add additional “buttons” to the customer account? And where can I change the labels for this? E.g. “Add Funds”?

    I know that’s a lot of points at first, but I’ve written down everything I’ve noticed so far. ??

    It’s a shame that there is no support for this theme for subscription customers. I hope you can help me.

    best regards
    Lina

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author YITHEMES

    (@yithemes)

    Hi there,

    1. yes you can! You should set this from Appearance -> customize -> Customizing ? Header and Topbar -> Header layout and style -> Enable full width header

    2. you have pictures all different size and the space fit the tallest one, we’ll resolve this in the next update of Proteo theme.

    3. are you using a cache plugin?

    4. try to use t5his code:

    .widget_recent_reviews ul.product_list_widget li img {
        max-width: 20%;
    }

    5. try to use this:

    .site-header.center_logo_navigation_below .site-branding .site-title a {
        margin-left: auto;
        margin-right: auto;
    }

    6. try to use this:

    media (max-width: 991.98px)
    .header-contents.left-toggle .menu-toggle {
        display: none;
    }

    7. please send me a screenshot to better understand the issue
    8. you could do this with a plugin like customize my acount.

    Thread Starter schnittverhext

    (@schnittverhext)

    Hello,
    First of all, many thanks for the detailed answer to my “problems”. However, I still have a few things open.

    1.) I did that, but still e.g. The full screen is not used in the product overview. right and left there is a lot of white space. The header is full width, but the rest of the website is not.

    2.) Okay, then I’ll wait for the update. ??

    3.) Yes, I use WP Rocket.

    4.) Thank you very much, it worked with this CSS code
    .widget_recently_viewed_products ul.product_list_widget li img {
    max-width: 60%;}

    5.) Thank you very much – it worked. ??

    6.) Unfortunately this does not work, the menu is still displayed on the tablet or mobile phone view.

    7.) https://prnt.sc/vk6364

    8.) I already use the plugin from you, but I don’t have the possibility to add additional “buttons” there.

    Theme Author YITHEMES

    (@yithemes)

    Hi again,

    1) please add the following additional CSS code

    #content .container, .wp-block-cover-image .wp-block-cover__inner-container, .wp-block-cover .wp-block-cover__inner-container, .wp-block-group__inner-container {
        max-width: 100%;
    }
    
    #content > .container {
        padding: 0;
    }

    6) Sorry, some {} missing… the updated code is:

    @media (max-width: 991.98px) {
    .header-contents.left-toggle .menu-toggle {
        display: none;
    }
    }

    can you please try and let know if these points are covered?

    Thread Starter schnittverhext

    (@schnittverhext)

    Hello,

    super 1) + 6) work now. Thank you very much.

    Do you have any information or help for points 3, 7 + 8 for me?

    Many thanks for your help.

    LIna

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Optical settings in the Proteo Theme’ is closed to new replies.