optimisation not working

  • Resolved pixsmiths

    (@pixsmiths)


    1 year, 7 months ago

    Have free account – home page is optimised
    trying to add couple more pages but doesn’t optimise

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @pixsmiths ,
    We are sorry to hear your are facing issues.

    May I please kindly ask for the website link to check?

    Regards, Mane

    Thread Starter pixsmiths

    (@pixsmiths)

    thank you site is
    https://www.pixsmiths.co.uk
    It initially optimises when in managing site dashboard
    then it just disappears
    in list of pages in wordpress backend home page says optimised
    (Really happy with how it has done that) but other 5 I choose will not optimise

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @pixsmiths ,
    Thank you for a fast response.

    May I please kindly ask for the links of the pages you added to be optimized? As for now I don’t see any additional pages that are being optimized.

    Regards, Mane

    Thread Starter pixsmiths

    (@pixsmiths)

    thank you Mane they won’t optimise that is the problem so no point in sending links

    only home page works trying to optimise prices blog wedding portfolio

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @pixsmiths ,
    I just added the Prices page and it is successfully optimized. Please, check the screenshot for the page headers.

    Will you please kindly check from your side and let me know which pages get the issue?

    Regards, Mane

    Thread Starter pixsmiths

    (@pixsmiths)

    prices is not optimised in 10web page dashboard but does not show as optimised in wordpress – only home page says optimised

    I added two more pages in 10web dashboard – contact and Cheshire wedding photographer – they optimise
    but when I refresh the 10web dashboard they disappear from list of optimised pages – home and prices remain

    Thread Starter pixsmiths

    (@pixsmiths)

    prices page so longer optimised – not in list on 10web or wordpress page list. Its like it’s not saving the settings

    Don’t think I’ll be upgrading to Pro version now

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @pixsmiths ,
    Please, accept our apologies for the wait.

    We are investigating the issue and will make sure to keep you posted.

    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @pixsmiths ,
    Thank you for your patience.

    Will you please kindly recheck the issue? It should now be solved.

    We have added the “About” page and it seems to work with no issues now.
    Regards, Mane

    Thread Starter pixsmiths

    (@pixsmiths)

    sorry still not fixed
    the contact page was added – not showing in wordpress dashboard though
    As soon as I add another page to be optimised it takes one out
    Then when refresh the 10web page is just goes down to homepage only optimised

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @pixsmiths ,
    We have investigated further and added 3 pages to be optimized:
    About, Prices and Contact. All the 3 pages are optimized with no issues.

    We are still investigating regarding the bug with WordPress Dashboard not showing the website optimized. We will release a solution for it during the upcoming week.

    Meanwhile you can check the status of the website optimization in the page header. Here is a screenshot.

    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @pixsmiths ,
    Thank you for your patience.

    Will you please kindly update your plugin and let us know if the status of the page optimization on WordPress Dashboard is fixed?

    Regards, Mane

Viewing 12 replies - 1 through 12 (of 12 total)
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