• I get timeout both on editor on backend and front end and a lot of 500 Internal errors. I already optimized site the best way I can. I don’t know what else I should do or needed to do.

    I have caching
    Minify
    Smush for Images
    Deleted Tables from Deleted Plugins

    Site been up for quite some time so the only recent things I do was adding products..

    • This topic was modified 4 years, 6 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your Dashboard, try deactivating all plugins. If you don’t have access to your Dashboard, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Twenty theme to rule-out a theme-specific issue. If you don’t have access to your Dashboard, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that specific time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter classicjmnl

    (@classicjmnl)

    Hello I am receiving these errors:

    
    [Mon Aug 31 14:29:50.480866 2020] [:error] [pid 583660:tid 22497208129280] [client 152.32.102.170:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/post.php?post=6154&action=edit
    [Mon Aug 31 14:29:50.002804 2020] [:error] [pid 618605:tid 22497252255488] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/index.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    [Mon Aug 31 14:29:49.965575 2020] [:error] [pid 623986:tid 22497222838016] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/index.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    [Mon Aug 31 14:29:47.317058 2020] [:error] [pid 623073:tid 22497266964224] [client 152.32.102.170:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/post.php?post=6154&action=edit
    [Mon Aug 31 14:29:44.426187 2020] [:error] [pid 583660:tid 22497269065472] [client 162.241.253.87:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=19b8381f9c
    [Mon Aug 31 14:29:38.751261 2020] [:error] [pid 623986:tid 22497191319296] [client 152.32.102.170:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/post.php?post=6154&action=edit
    [Mon Aug 31 14:29:37.858121 2020] [:error] [pid 608538:tid 22497222838016] [client 152.32.102.170:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/post.php?post=6154&action=edit
    [Mon Aug 31 14:29:29.314589 2020] [:error] [pid 583660:tid 22497388836608] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    [Mon Aug 31 14:29:28.497093 2020] [:error] [pid 583660:tid 22497388836608] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/index.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    [Mon Aug 31 14:29:27.654341 2020] [:error] [pid 618605:tid 22497237546752] [client 162.241.253.87:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-cron.php", referer: https://www.classicjmnl.com/wp-cron.php?doing_wp_cron=1598905767.3146860599517822265625
    [Mon Aug 31 14:29:14.830662 2020] [:error] [pid 613834:tid 22497264862976] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    [Mon Aug 31 14:29:14.462596 2020] [:error] [pid 608538:tid 22497279571712] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    [Mon Aug 31 14:29:13.720154 2020] [:error] [pid 623073:tid 22497298482944] [client 119.92.2.62:0] SoftException in Application.cpp:630: Could not execute script "/home2/classlv2/public_html/wp-admin/admin-ajax.php", referer: https://www.classicjmnl.com/wp-admin/edit.php?post_type=product
    

    Always repeating just the pages differ. Usually happens when I edit products/posts.

    • This reply was modified 4 years, 6 months ago by Yui.
    • This reply was modified 4 years, 6 months ago by Yui. Reason: please use CODE button for proper formatting
Viewing 2 replies - 1 through 2 (of 2 total)
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