• Resolved alzie1

    (@alzie1)


    Hi,

    I am trying to install the Optimize codes in the plugin. I use Universal Analytics.

    I add the following to Custom GA Code:
    ga(‘require’, ‘GTM-XXXXXXX’); with XXXXX being my container number.

    I add the following to my Custom Code (anti flicker):
    <style>.async-hide { opacity: 0 !important} </style>
    <script>(function(a,s,y,n,c,h,i,d,e){s.className+=’ ‘+y;h.start=1*new Date;
    h.end=i=function(){s.className=s.className.replace(RegExp(‘ ?’+y),”)};
    (a[n]=a[n]||[]).hide=h;setTimeout(function(){i();h.end=null},c);h.timeout=c;
    })(window,document.documentElement,’async-hide’,’dataLayer’,4000,
    {‘GTM-XXXXXX’:true});</script>

    I get the following error when doing dignostics:
    Errors
    Optimize plugin not found
    The web page page doesn’t have Optimize plugin for the container ID (GTM-PNGBM63) installed. You can still use the visual editor to create variants but you can’t use Preview mode to test them and visitors won’t see your experiment. To run an experiment you must first install Optimize .

    Warnings
    The anti-flicker snippet timed out
    The anti-flicker snippet might not have been configured correctly or the timeout value is too short. The anti-flicker timeout is a worst-case scenario. Your page will only be hidden for the full timeout if the experiment cannot execute sooner (and when it does, the page is unhidden immediately). When anti-flicker times out, your experiment doesn’t run on that page load, which can limit the efficacy of your experiment and results. Regardless of timeout value, ensure that the Optimize plugin is deployed correctly and not late in the page (e.g. in the <BODY>).

    What am I doing wrong?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeff Starr

    (@specialk)

    I’m not sure. You may want to ask your question in the Google help forum, or try a different plugin would be my best advice for you.

    Thread Starter alzie1

    (@alzie1)

    No solution for this?

    Plugin Author Jeff Starr

    (@specialk)

    Honestly I do not know what you are trying to do. Perhaps if you could simplify your question I would be able to understand better and try to help.

    Thread Starter alzie1

    (@alzie1)

    I apologize.

    So I just installed this plugin connect Google Analytics, but also to connect Google Optimize. I have followed the instructions and added GA Tracking ID and chosen the Universal tracking method. Google Analytics works fine.

    However, I run into trouble when trying to connect to Google Optimize, as Google optimize gives me an error even after following this guide for Optimize:
    1. I added ga(‘require’, ‘GTM-XXXXXX’); with my number instead of XXXXXX in the “Custom GA Code”-field.
    2. I added the flicker code to “Custom Code”-field.

    Anything I have done wrongly?

    Plugin Author Jeff Starr

    (@specialk)

    Thanks that helps. If you can provide a link to the Google doc you are looking at, I will take a closer look and let you know if/how it’s possible along with correct steps to implement.

    Thread Starter alzie1

    (@alzie1)

    Thanks Jeff, I really appreciate your help!

    The guide I followed from your FAQ plugin page is under this question:
    “How to implement Google Optimize?”

    And in regards to the Google guide, it is on this page:
    https://support.google.com/optimize/answer/6262084

    Plugin Author Jeff Starr

    (@specialk)

    Thanks. So I went thru and followed the Google doc steps, compared with the plugin/FAQ steps, and implemented on default WordPress. Everything looks good as far as I can tell. Remember that this plugin simply adds the correct code and nothing more; all of the Google stats stuff happens on their servers. So if you are getting errors in your Google account my best advice would be ask about it on the Google support forums, where someone should know best how to resolve any issue.

    Thread Starter alzie1

    (@alzie1)

    Thank you for going through the docs and setting it up. I will do that. Just to make sure I didn’t miss anything, could you please share your backend plugin settings in a screenshot or similar? Would appreciate it hugely.

    Thanks for the wonderful support!

    Plugin Author Jeff Starr

    (@specialk)

    Sure here is a screenshot of the GA settings. Let me know if I can provide any further infos, glad to help however possible.

Viewing 9 replies - 1 through 9 (of 9 total)
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