• Resolved micol78

    (@micol78)


    hi, i have a problem with Optimizer Frontend Sitegroung plugin

    When i click su frontend …. in Optimizer Siteground Plugin

    20-Jan-2023 12:31:58 UTC] PHP Fatal error: Uncaught Error: Call to a member function get() on null in /home/customer/www/rosannacattolico.it/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce-events-tracker.php:748
    Stack trace:
    #0 /home/customer/www/rosannacattolico.it/public_html/wp-includes/class-wp-hook.php(308): WC_Facebookcommerce_EventsTracker->set_last_product_added_to_cart_upon_redirect(‘https://rosanna…’, NULL)
    #1 /home/customer/www/rosannacattolico.it/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘https://rosanna…’, Array)
    #2 /home/customer/www/rosannacattolico.it/public_html/wp-content/plugins/woo-variation-swatches/includes/class-woo-variation-swatches-product-page.php(310): apply_filters(‘woocommerce_add…’, ‘https://rosanna…’, NULL)
    #3 /home/customer/www/rosannacattolico.it/public_html/wp-content/plugins/woo-variation-swatches/includes/class-woo-variation-swatches-product-page.php(224): Woo_Variation_Swatches_Product_Page->js_options()
    #4 /home/customer/www/rosannacattolico.it/public_html/w in /home/customer/www/rosannacattolico.it/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce-events-tracker.php on line 748

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @micol78

    Make sure you’re using the latest version of the Facebook for WooCommerce? plugin.
    also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter micol78

    (@micol78)

    WordPress Environment
    
    WordPress address (URL): https://rosannacattolico.it
    Site address (URL): https://rosannacattolico.it
    WC Version: 7.3.0
    REST API Version: ?</img> 7.3.0
    WC Blocks Version: ?</img> 9.1.5
    Action Scheduler Version: ?</img> 3.5.2
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: it_IT
    External object cache: ?</img>
    
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    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 6000
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips
    
    SUHOSIN Installed: –
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    Max Upload Size: 256 MB
    Default Timezone is UTC: ?</img>
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    GZip: ?</img>
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    Remote Post: ?</img>
    Remote Get: ?</img>
    
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    Post Type Counts
    
    attachment: 4686
    br_filters_group: 5
    br_product_filter: 23
    custom_css: 1
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    fusion_element: 18
    fusion_icons: 1
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    shop_order: 184
    shop_order_refund: 1
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    wpcf7_contact_form: 2
    yith_wcan_preset: 7
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    Security
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    Active Plugins (34)
    
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    WPML SEO: by OnTheGoSystems – 2.1.0
    CAPTCHA 4WP: by WP White Security – 7.1.1
    Contact Form 7 Multilingual: by OnTheGoSystems – 1.1.0
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    Mailchimp for WooCommerce: by Mailchimp – 2.7.6
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    QNAP NAS Backup: by QNAP – 1.0.4
    SiteGround Optimizer: by SiteGround – 7.2.9
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    WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.5 (aggiornamento alla versione 2.6.0 disponibile)
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    WooCommerce PayPal Payments: by WooCommerce – 2.0.1
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    Inactive Plugins (5)
    
    Advanced Custom Fields PRO: by Elliot Condon – 5.9.0
    Akismet Anti-Spam: by Automattic – 5.0.2
    Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.18
    Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 2.0.18
    WooCommerce AJAX Products Filter: by BeRocket – 3.1.3.3
    
    Dropin Plugins (1)
    
    object-cache.php: Memcached
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
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    rated-1 (rated-1)
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    rated-3 (rated-3)
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    Connected to WooCommerce.com: ?</img>
    Enforce Approved Product Download Directories: –
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    WC Pages
    
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    Carrello: ?</img> La pagina non contiene lo shortcode [woocommerce_cart] o il blocco woocommerce/cart.
    Pagamento: ?</img> La pagina non contiene lo shortcode [woocommerce_checkout] o il blocco woocommerce/checkout.
    Il mio account: ?</img> La pagina non contiene lo shortcode [woocommerce_my_account].
    Termini e condizioni: #3572 - /termini-e-condizioni/
    
    Theme
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ?</img>
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    Parent Theme Version: 7.9.2
    Parent Theme Author URL: https://themeforest.net/user/CONCEPT
    WooCommerce Support: ?</img>
    
    Templates
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
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    Avada/woocommerce/loop/loop-start.php
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    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    WooCommerce PayPal Payments
    
    Onboarded: ?</img>
    Shop country code: IT
    WooCommerce currency supported: ?</img>
    Advanced Card Processing available in country: ?</img>
    Pay Later messaging available in country: ?</img>
    Webhook status: ?</img>
    Vault enabled: ?</img>
    Logging enabled: ?</img>
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
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    homescreen
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    mobile-app-banner
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    remote-inbox-notifications
    remote-free-extensions
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    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-01-21 11:57:23 +00:00
    Options: ?</img>
    Notes: 21
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 2.555
    Oldest: 2022-12-20 16:14:19 +0000
    Newest: 2023-01-20 15:14:09 +0000
    
    Failed: 4.130
    Oldest: 2022-06-17 12:52:34 +0000
    Newest: 2023-01-20 15:14:09 +0000
    
    Pending: 1
    Oldest: 2023-01-21 10:53:05 +0000
    Newest: 2023-01-21 10:53:05 +0000
    
    Status report information
    
    Generated at: 2023-01-20 15:21:10 +00:00
    `
    Saif

    (@babylon1999)

    Hello @micol78,

    I can see a similar case here although not with the same plugin.

    If you’d like to keep using both plugins, then please reach out to SiteGround Optimizer support so they can walk you through how to exclude whatever is causing the conflict.

    Cheers!

    Thread Starter micol78

    (@micol78)

    ok thank you

    HI @micol78

    You’re welcome, if you have any new questions, please create a new ticket.

    Cheers!

    Thread Starter micol78

    (@micol78)

    hi, , after today’s latest update of the Facebook for Woocomerce plugin I still have the same error

    Howdy @micol78

    As I understand, the response from the SiteGround Optimizer representative was:

    For the time being, you can either disable the “Facebook for WooCommerce” plugin or downgrade it to version 2.6.21 where the issue is not present.

    To follow-up, since version 2.6.21 of the Facebook for WooCommerce plugin is outdated now, my suggestion would be to consider temporarily disabling the SiteGround Optimizer plugin – as this is likely the culprit of the issue.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    • This reply was modified 1 year, 9 months ago by anastas10s. Reason: typo
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