Optimizing Firewall Caused Internal Error 500

  • Resolved justravis

    (@justravis)


    7 years ago

    WordFence: 7.0.5 (1518630427)
    OS: Linux

    When I optimized the firewall with the Apache + mod_php setting, my whole website showed an Internal Error 500. After commenting out the WF code in htaccess, the website is fully functional.

    How do you suggest I optimize the firewall?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfyann

    (@wfyann)

    In order to make sure which Firewall setup you should be using:

    Check the Server API field. Is it consistent with the parameter which is “Recommended based on our tests“?

    Thread Starter justravis

    (@justravis)

    Server API: Apache 2.0 Handler
    Recommended: Apache + mod_php

    Suggestions?

    THANKS!

    wfyann

    (@wfyann)

    Hi @justravis,

    Can you see any errors in the PHP logs?

    Also, can you please confirm which PHP version you’re running?

    Have you tried the suggestions outlined in our documentation?

    • This reply was modified 7 years ago by wfyann. Reason: Additional info

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 4 replies - 1 through 4 (of 4 total)
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