Option Description not saving

  • Resolved Geoff

    (@gstertz)


    5 years, 5 months ago

    Just FYI, the “Description” section of the radio button options are not saving for me. I’ve added the description, hit save, and when the page reloads, the description is blank and does not show up on the front page.

    Not sure if it’s happening for anyone else, but thought you all should know.

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  • Plugin Author bizswoop

    (@bizswoop)

    Thanks for flagging this to our attention.

    We suspect a plugin or theme conflict might be occurring for the entry not to be saving. We attempted to reproduce in a development server:

    https://www.loom.com/share/ac6721ba58744f6fbc807967e572e163

    As you can see the fields are saving.

    We’d recommend performing the plugin/theme test: https://www.bizswoop.com/plugin-theme-conflict-test/ to try and identify if a conflict is occurring.

    Feel free to reopen the post, if you can reproduce the issue after the plugin/theme test. If so, please check the developer console for any errors or WooCommerce logs for errors and send those over to us to review.

Viewing 1 replies (of 1 total)
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