Option or Setting not sending any emails

  • I would like to know what option or setting I can set in EDD to control the email sending of EDD on purchase. Now EDD is sending whatever it wants, and that mess up my Groundhogg marketing automation. How can I fix this? How can I see and control what emails EDD is sending?

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @rsioncke

    You can control the email content from Plugin Settings > Email (Tab) > Purchase Receipts

    This email is sent when user purchase any item.

    Please refer below screenshot so you will be more cleared
    https://prntscr.com/sktypi

    Thread Starter Renaat

    (@rsioncke)

    Hi
    Thanks for the information.
    So, if I would delete all content in the EDD purchase receipt, will there be no email send by EDD?

    Hi @rsioncke

    No, It will take the default email if you remove all the content.

    Do you want, not to send any purchase email to buyer?

    Thread Starter Renaat

    (@rsioncke)

    Yes, that was my aim. Since, EDD integrates with Groundhogg to send emails. Now I have to work around EDD, to prevent sending too many emails with similar content. And it’s hard to understand what emails EDD is sending.

    Hi @rsioncke

    Let me take a look into the code. May be I can find something.

    Hi @rsioncke

    Thanks for your patience.

    Please add below code in your theme / child theme functions.php file.

    remove_action( 'edd_complete_purchase', 'edd_trigger_purchase_receipt', 999 );

    This will not trigger product purchase email.

    Hi @rsioncke

    Any update on this please?

    Does it worked for you?

    Thread Starter Renaat

    (@rsioncke)

    I could not test the code. I look forward to reading others experiences.

Viewing 8 replies - 1 through 8 (of 8 total)
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