• Resolved satishkotgire

    (@satishkotgire)


    Is there an option to delete all questions at once? Each page shows just 20 questions and deleting questions page by page is time consuming.

Viewing 15 replies - 1 through 15 (of 28 total)
  • Plugin Author ays-pro

    (@ays-pro)

    Hi @satishkotgire ,

    Thank you for the topic.
    There is a “Screen option” button in the top right corner of your dashboard.
    Click to it and increase Questions count.
    Then you can select all questions and delete them all at once.
    Thanks

    Thread Starter satishkotgire

    (@satishkotgire)

    Thank you very much. I had checked all options, I don’t know I missed this option. Sorry for the trouble and thank you for your quick support, well appreciated.

    Plugin Author ays-pro

    (@ays-pro)

    You are welcome.
    Thank you for the response.

    Thread Starter satishkotgire

    (@satishkotgire)

    Hello,

    This has solved my problem but created another problem. I changed number to 500 questions per page, now page itself is not rendering and getting time out message. Any help possible as I am unable to reach to questions page anymore. Thank you in advance.

    Thread Starter satishkotgire

    (@satishkotgire)

    Please allow up to 100 questions per page or whatever your plugin allows. Thanks.

    Thread Starter satishkotgire

    (@satishkotgire)

    Is the any way to change number of questions from other source, I am unable to get questions page on the screen. Please help. Thanks.

    Plugin Author ays-pro

    (@ays-pro)

    Hi,

    Thank you for your reply.
    Could you please try to open wp-admin with another tab in your browser, then logout and login and try again?
    Or you can open it with another browser(incognito).
    It is the WP default setting and it is stored in the session.

    Thread Starter satishkotgire

    (@satishkotgire)

    Sorry, I tried both options including opening in incognito browser, I am getting connection time out message. I am afraid that I don’t have to delete plugin and install again and lose all my data/quizzes. Please help. Thanks.

    Plugin Author ays-pro

    (@ays-pro)

    Thank you for your reply.
    Could you please contact us via this form?
    We will do our best to solve this issue.
    Thanks

    Thread Starter satishkotgire

    (@satishkotgire)

    Hello Sir/Madam,

    How can you help me without me deleting plugin and installing it again? I don’t want to lose my data. Thanks.

    Thread Starter satishkotgire

    (@satishkotgire)

    Is it possible to send me plugin update which will restrict number of questions per page to 100?

    Plugin Author ays-pro

    (@ays-pro)

    Unfortunately, we can’t set a restriction for this field.
    It is WordPress default setting, you can find the same in your Posts page in the dashboard.
    Can you open your dashboard or not?
    Only the quiz maker page is not rendering?
    It is not a known or common issue, that’s why it is hard to help you without trying anything on your website.

    Thread Starter satishkotgire

    (@satishkotgire)

    I can open dashboard, I can open quiz maker page. I can’t open questions page as it is trying to render 500 questions in a page as I have set this limit to delete all questions. When I am trying to open questions page, it is trying to render 500 questions on a page and I am getting timeout message.

    Thread Starter satishkotgire

    (@satishkotgire)

    URL showing is : https://www.aristokids.in/wp-admin/admin.php?page=quiz-maker-questions

    Error message is “Connection Timed Out”

    Plugin Author ays-pro

    (@ays-pro)

    Thank you for your reply.
    Unfortunately, we can’t see the screen cause it is Url from your dashboard and don’t have access to it.
    For Time out error, you can increase max_execution_time property from your hosting php.ini file if you have access to it, otherwise, you can contact to your hosting for that reason.
    If it is impossible for you, we hope we can find another solution for you.
    We are working on it now.

Viewing 15 replies - 1 through 15 (of 28 total)
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