Options dissapears on mobile (Chrome)

Hello,

Can you share a loom video or screenshots so that we can check how the issue is present on your end, please?

You can send screenshots via https://snipboard.io.

Please share a copy of your site’s System Status, It is under WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Then please paste here in your response.

Looking forward to hearing from you.

Hi,

here is a video and code. Thanks in advance for help!

https://www.veed.io/view/ed2b37ed-90be-4c49-91bd-b85f927a0abe?sharingWidget=true&panel=share

### WordPress Environment ###

WordPress address (URL): https://nashe.pl
Site address (URL): https://nashe.pl
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: ? 6.0.3 - Jest dost?pna nowsza wersja WordPressa (6.1.1)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: pl_PL
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.24
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.6.51-91.0-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Ca?kowity rozmiar bazy danych: 171.38MB
Rozmiar bazy danych: 132.40MB
Rozmiar indeksu bazy danych: 38.98MB
wp_woocommerce_sessions: Dane: 1.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
wp_woocommerce_order_items: Dane: 0.42MB + Indeks: 0.14MB + Silnik InnoDB
wp_woocommerce_order_itemmeta: Dane: 2.52MB + Indeks: 3.03MB + Silnik InnoDB
wp_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
wp_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_actionscheduler_actions: Dane: 13.02MB + Indeks: 6.11MB + Silnik InnoDB
wp_actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_actionscheduler_logs: Dane: 5.02MB + Indeks: 5.03MB + Silnik InnoDB
wp_berocket_termmeta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_commentmeta: Dane: 0.20MB + Indeks: 0.20MB + Silnik InnoDB
wp_comments: Dane: 1.52MB + Indeks: 0.39MB + Silnik InnoDB
wp_irrp_redirectionmeta: Dane: 0.11MB + Indeks: 0.09MB + Silnik InnoDB
wp_irrp_redirections: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB
wp_irrp_redirection_logs: Dane: 0.44MB + Indeks: 0.42MB + Silnik InnoDB
wp_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_litespeed_img_optm: Dane: 3.52MB + Indeks: 1.89MB + Silnik InnoDB
wp_litespeed_img_optming: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
wp_litespeed_url: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_litespeed_url_file: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB
wp_options: Dane: 43.47MB + Indeks: 3.06MB + Silnik InnoDB
wp_postmeta: Dane: 35.56MB + Indeks: 8.03MB + Silnik InnoDB
wp_posts: Dane: 10.52MB + Indeks: 1.08MB + Silnik InnoDB
wp_sbi_feeds: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_sbi_feed_caches: Dane: 0.08MB + Indeks: 0.02MB + Silnik InnoDB
wp_sbi_instagram_feeds_posts: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_sbi_instagram_feed_locator: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_sbi_instagram_posts: Dane: 0.17MB + Indeks: 0.00MB + Silnik InnoDB
wp_sbi_sources: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_snippets: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_termmeta: Dane: 1.52MB + Indeks: 0.78MB + Silnik InnoDB
wp_terms: Dane: 0.08MB + Indeks: 0.09MB + Silnik InnoDB
wp_term_relationships: Dane: 0.34MB + Indeks: 0.17MB + Silnik InnoDB
wp_term_taxonomy: Dane: 0.13MB + Indeks: 0.06MB + Silnik InnoDB
wp_tm_taskmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_tm_tasks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_usermeta: Dane: 4.52MB + Indeks: 4.03MB + Silnik InnoDB
wp_users: Dane: 0.25MB + Indeks: 0.23MB + Silnik InnoDB
wp_vxcf_mailchimp: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_vxcf_mailchimp_accounts: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_vxcf_mailchimp_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_admin_notes: Dane: 0.05MB + Indeks: 0.00MB + Silnik InnoDB
wp_wc_admin_note_actions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wc_customer_lookup: Dane: 0.19MB + Indeks: 0.14MB + Silnik InnoDB
wp_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wc_order_product_lookup: Dane: 0.28MB + Indeks: 0.30MB + Silnik InnoDB
wp_wc_order_stats: Dane: 0.20MB + Indeks: 0.20MB + Silnik InnoDB
wp_wc_order_tax_lookup: Dane: 0.14MB + Indeks: 0.14MB + Silnik InnoDB
wp_wc_product_attributes_lookup: Dane: 0.16MB + Indeks: 0.11MB + Silnik InnoDB
wp_wc_product_download_directories: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_product_meta_lookup: Dane: 0.08MB + Indeks: 0.09MB + Silnik InnoDB
wp_wc_rate_limits: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_reserved_stock: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_p24_data: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_p24_order_map: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_p24_subscription: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
wp_woof_query_cache: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wpf_filters: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wpf_meta_keys: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wpf_meta_values: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wpf_meta_values_bk: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wpmailsmtp_debug_events: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wpmailsmtp_tasks_meta: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wt_iew_action_history: Dane: 0.05MB + Indeks: 0.00MB + Silnik InnoDB
wp_wt_iew_mapping_template: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_yoast_indexable: Dane: 5.50MB + Indeks: 1.64MB + Silnik InnoDB
wp_yoast_indexable_hierarchy: Dane: 0.14MB + Indeks: 0.16MB + Silnik InnoDB
wp_yoast_migrations: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_yoast_primary_term: Dane: 0.05MB + Indeks: 0.03MB + Silnik InnoDB
wp_yoast_seo_links: Dane: 0.13MB + Indeks: 0.09MB + Silnik InnoDB

### Post Type Counts ###

acf-field: 3
acf-field-group: 1
attachment: 2841
br_product_filter: 1
ct_template: 13
custom_css: 2
cwginstocknotifier: 40
googlefeed: 1
is_search_form: 1
nav_menu_item: 248
oxy_user_library: 1
page: 21
polylang_mo: 1
post: 30
product: 275
product_variation: 29
revision: 9
shop_coupon: 148
shop_order: 1777
shop_order_refund: 17
sidebar: 1
sl-insta-account: 1
sl-insta-feed: 1
sl-insta-media: 984
wp_block: 2
wp_global_styles: 3
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Query Monitor: przez John Blackbourn – 3.10.1
Advanced Custom Fields: przez WP Engine – 6.0.3
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: przez codewoogeek – 3.0
PublishPress Capabilities: przez PublishPress – 2.6.0
Classic Widgets: przez WordPress Contributors – 0.3
Code Snippets: przez Code Snippets Pro – 3.2.1
Contact Form 7: przez Takayuki Miyoshi – 5.6.4
Cookie Notice & Compliance dla RODO / CCPA: przez Hu-manity.co – 2.4.1
Database Cleaner & Optimizer (2022): przez Jordy Meow – 0.6.7
Yoast Duplicate Post: przez Enrico Battocchi i zespó? Yoast – 4.5
Facebook for WooCommerce: przez Facebook – 2.6.30
Flexible Checkout Fields PRO: przez WP Desk – 3.4.4
Flexible Checkout Fields: przez WP Desk – 3.4.3
Limit Login Attempts Reloaded: przez Limit Login Attempts Reloaded – 2.25.8
LiteSpeed Cache: przez LiteSpeed Technologies – 5.2.1
MC4WP: Mailchimp for WordPress: przez ibericode – 4.8.10
Oxygen Gutenberg Integration: przez Soflyy – 1.4.3
Oxygen Elements for WooCommerce: przez Soflyy – 2.0
Oxygen: przez Soflyy – 4.0.3
WooCommerce Przelewy24 Payment Gateway: przez Przelewy24 Sp. z o.o. – 1.0.12
Redirect Redirection: przez Inisev – 1.1.0
SearchWP Live Ajax Search: przez SearchWP
LLC – 1.7.2

TP Product Image Flipper for Woocommerce: przez TP Plugins – 1.0.7
P?ac? z PayU: przez PayU SA – 2.0.18
Pixel Manager for WooCommerce: przez SweetCode – 1.25.1
InPost dla WooCommerce: przez Inspire Labs – 2.0.27
WooCommerce PayPal Payments: przez WooCommerce – 1.9.4 (dost?pna aktualizacja do wersji 1.9.5)
WOOF - Filtr Produktów WooCommerce: przez realmag777 – 1.3.0
WooCommerce: przez Automattic – 6.8.2 (dost?pna aktualizacja do wersji 7.1.0)
WooSidebars: przez WooCommerce – 1.4.6
Yoast SEO: przez Zespó? Yoast – 19.9
WP Sheet Editor - Post Types (Premium): przez WP Sheet Editor – 2.24.20
WooCommerce Google Merchant XML: przez WP Desk – 1.8.3

### Inactive Plugins (9) ###

All-in-One WP Migration: przez ServMask – 7.66
All-in-One WP Migration Unlimited Extension: przez ServMask – 2.46
Health Check & Troubleshooting: przez The www.ads-software.com community – 1.4.5
Loco Translate: przez Tim Whitlock – 2.6.2
Maintenance: przez WebFactory Ltd – 4.06
Smart Coupons For WooCommerce Coupons: przez WebToffee – 1.4.2
Smash Balloon Instagram Feed: przez Smash Balloon – 6.1
WooCommerce Blocks: przez Automattic – 8.4.0
WP Mail SMTP: przez WPForms – 3.6.1

### Dropin Plugins (2) ###

db.php: Query Monitor Database Class (Drop-in)
object-cache.php: object-cache.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: przez  – 1.7.2
WordPress automation by Aplikacje zenbox.pl: przez  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: PLN (z?)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: ac-rena-200 (ac-rena-200)
exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Strona sklepu: #17 - /sklep/
Koszyk: #18 - /koszyk/
Zamówienie: #13247 - /zamowienie/
Moje konto: #20 - /moje-konto/
Regulamin: #12490 - /regulamin-i-polityka-prywatnosci/

### Theme ###

Name: Twenty Twenty-Two
Version: 1.2 (dost?pna aktualizacja do wersji 1.3)
Author URL: https://pl.www.ads-software.com/
Child Theme: ? – Je?li modyfikujesz WooCommerce lub motyw nadrz?dny
którego nie jeste? autorem
polecamy u?ywanie motywu potomnego. Zobacz: Jak tworzy? motywy potomne

WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: PL
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: –
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-11-16 07:41:16 +00:00
Options: ?
Notes: 64
Onboarding: skipped

### Action Scheduler ###

Complete: 16?607
Oldest: 2022-10-17 04:34:27 +0000
Newest: 2022-11-15 21:16:55 +0000

Failed: 5
Oldest: 2022-08-22 11:33:52 +0000
Newest: 2022-11-14 14:10:03 +0000

Pending: 6
Oldest: 2022-11-15 21:21:55 +0000
Newest: 2022-11-21 14:10:03 +0000

### Status report information ###

Generated at: 2022-11-15 21:17:55 +00:00

Howdy @rafix777 ??

I have problem on mobile with selecting options (attributes/variations?) as a client when this plugin is enabled.

Thanks for reaching back and providing us with further details. Happy to help you with this!
While inspecting the site’s source code, it appears that the options are made possible via the Oxygen plugin(s) and multipart/form data (screenshot linked here).

I suggest getting in touch with their respective support channels, regarding this inquiry as, from how things are set up, disabling these plugins will render those fields gone; thus, troubleshooting the functionality of the Facebook for WooCommerce will be made possible, but it won’t be much use since the functionality you’re trying to implement lies elsewhere.

I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

• This reply was modified 2 years ago by anastas10s. Reason: rephrase

Thanks for an answer. I’ll check it but this options are default and probably on Twenty Twenty will be the same. I’ll back to you in few hours.

Awesome! Kindly make sure that both server-side and browser-side caching is cleared, while testing. Looking forward to hearing back from you.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.