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Resolved Ronen
(@ronenschmitz)

2 years, 6 months ago
Hi there,

I’m setting up a site on WordPress 5.9.3, with PHP 7.4 installed, which is an exact copy of an older website, where I’ve been successfully using your plugin.
It still works on the older website, even so it also runs on WordPress 5.9.3 by now.

However, when creating or reviewing the menus, the options as seen in the screenshots for this plugin do not appear, and the plugin does not work as intended on the newer website.

On the plugin page it says, it has been tested only up to WordPress 5.8.4.

Does the plugin need an update?
Do you guys have any hints, where to look for troubleshooting?

Thanks a lot,
Ronen
- This topic was modified 2 years, 6 months ago by Ronen.
The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter Ronen
(@ronenschmitz)

2 years, 6 months ago

Solved the issue by switching to another theme, which the plugin works with, and thus showing the options.
Adjusted my settings as used to and desired, and saved the menu.
Switched back to the regular theme I use.
Done.

Plugin Support mark l chaves
(@mlchaves)

2 years, 6 months ago

Hey @ronenschmitz,

Yes, we’ve tested User Menus up to WordPress 5.9.3. We just need to update our README to get that page updated. Sorry about that.

Glad you figured out a workaround.

Would you mind letting us know which theme gave you that issue so we can try it out ourselves? If it’s a block-based theme, we have that on our list to support in a future release.

Thanks so much ??

Thread Starter Ronen
(@ronenschmitz)

2 years, 6 months ago

Dear @mlchaves,
thank you for your quick reply.

Sure, the theme is called Bateaux, from Twisttheme:
https://www.bateauxtheme.com
https://www.twisttheme.com/docs/
https://themeforest.net/item/bateaux-creative-multipurpose-wordpress-theme/16524248?irgwc=1&clickid=SU-QD%3Ayz5xyLULywUx0Mo3EJUkD0OgWNiWYeTU0&iradid=275988&irpid=1246833&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1246833&utm_medium=affiliate&utm_source=impact_radius#

It is not block-based. It has its own kind of page builder, called “Blueprint”. I don’t know if “Blueprint” is their own code, but I guess so.

Mail me at [email protected], if you’d like to have a deeper look into it.
Thanks again, also for your great plugin,
Ronen

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Options don’t show when creating a menu in admin’ is closed to new replies.

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