Options showing in admin area for roles not active in role manager

  • Resolved steveo2000

    (@steveo2000)


    4 years, 10 months ago

    We have disabled RankMath on all roles except the admin.

    The following menu item and welcome page shows when logging in as an editor: –

    RankMath left menu and welcome page shows this which shouldn’t:

    View post on imgur.com

    Upon trashing a post the SEO notice shows when trashing a post, this shouldn’t be shown:

    View post on imgur.com

    The notice includes a link, if clicked the message displays “Sorry, you are not allowed to access this page.” – so the disabling is active, but no need for the notice.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @steveo2000

    Thank you for contacting the support and sincere apologies for the delayed response and any inconvenience that might have been caused due to that.

    We have noted the issue and passed the same to the developers. We will be releasing a fix soon in one of the upcoming versions.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any other assistance, please feel free to let us know. We are here to help.

    Thread Starter steveo2000

    (@steveo2000)

    Thanks, do you have any idea on when this will be resolved as it’s difficult to use the plugin with these options available to all users?

    Plugin Author Rank Math

    (@rankmath)

    Hello @steveo2000

    We will try to get this resolved asap. The fix should be included in one of the upcoming updates in the coming weeks.

    We seek your patience and understanding in this matter.

    Thank you.

    Plugin Author Rank Math

    (@rankmath)

    Hello @steveo2000

    We have released a Beta version with the fix. You can opt into our Beta by following this simple tutorial:
    https://rankmath.com/kb/version-control/#beta-updates

    If you want to wait, the final version will be released in a few weeks’ time.

    We appreciate your patience and understanding in this matter.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Options showing in admin area for roles not active in role manager’ is closed to new replies.