“-OR-” Glitch
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There’s an “-OR-” text appearing in between the quantity and add to cart button. And it appears throughout the website.
Elementor’s community reported that it is a glitch by STRIPE, and can only be hidden using CSS.
When I contacted STRIPE, they referred me to WooCommerce.
Could anyone suggest how to fix this glitch?
PS. I updated to the latest version of WooCommerce plugin already.
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Hi @ecomgypsy,
Can you please share the product page URL, so I can take a look?
Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks for taking it on.
Here’s the link
https://londonave.us/product/hamilton-beach-22633-extra-wide-slot-2-slice-bagel-toaster/& The system report:
### WordPress Environment ### WordPress address (URL): https://londonave.us Site address (URL): https://londonave.us WC Version: 7.1.0 REST API Version: ? 7.1.0 WC Blocks Version: ? 8.7.5 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.1.13 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.3.22-MariaDB Max Upload Size: 2 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.1.0 WC Database Prefix: wp_ Total Database Size: 110.59MB Database Data Size: 106.23MB Database Index Size: 4.36MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_e_submissions: Data: 0.06MB + Index: 0.27MB + Engine InnoDB wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_e_submissions_values: Data: 0.09MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.06MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 84.52MB + Index: 1.97MB + Engine InnoDB wp_posts: Data: 17.52MB + Index: 0.34MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 121 custom_css: 1 customize_changeset: 6 elementor_library: 24 elementor_snippet: 4 nav_menu_item: 25 page: 35 post: 1 product: 21 product_variation: 16 revision: 1480 shop_coupon: 1 shop_order: 1 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (9) ### Elementor Pro: by Elementor.com – 3.8.2 Elementor: by Elementor.com – 3.8.1 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.35 TMD Helper plugin: by – 2.0.5 Direct Checkout for WooCommerce: by QuadLayers – 2.7.1 WooCommerce Stripe Gateway: by WooCommerce – 7.0.1 WooCommerce PayPal Payments: by WooCommerce – 2.0.0 WooCommerce: by Automattic – 7.1.0 WP-Matomo Integration: by André Br?kling – 1.0.27 ### Inactive Plugins (1) ### TMD Helper plugin: by – 2.0.5 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #482 - /shop/ Cart: #483 - /basket/ Checkout: #484 - /checkout/ My account: #485 - /my-account/ Terms and conditions: #120 - /terms-of-use/ ### Theme ### Name: Hello Elementor Version: 2.6.1 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: US WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: ? Webhook status: – Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-12-08 08:54:17 +00:00 Options: ? Notes: 58 Onboarding: completed ### Action Scheduler ### Complete: 35 Oldest: 2022-11-07 22:57:38 +0000 Newest: 2022-12-06 21:56:55 +0000 Pending: 2 Oldest: 2022-12-07 18:03:19 +0000 Newest: 2022-12-07 21:56:55 +0000 ### Status report information ### Generated at: 2022-12-07 18:03:55 +00:00
HERE’S THE SOLUTION I FOUND. FOLLOW THE LAST 2 LINES PARTICULARLY
“Hi there,
Just to add a bit here: that — OR — is likely coming from Stripe’s payment request buttons. Generally, in Chrome with a Google Pay payment method added, or in Safari with an Apple Pay method added, then it will display something like this with the “OR” between the payment button and the Add to Cart button:
-OR-
You mentioned that you only see the issue in Safari, so it sounds like the Apple Pay button isn’t loading correctly, resulting in the “OR” being displayed by itself. In Chrome, are you seeing the Google Pay payment request button displayed before the OR? Or are you not using the payment request buttons at all? If you aren’t using those buttons, then you can disable them under WooCommerce > Settings > Payments > Stripe.”
Awesome @ecomgypsy Glad you were able to sort it out. If you have any new question, please create a new ticket.
Cheers!
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