• Resolved Miguel Veloso

    (@portopedico)


    Hello. I have an issue with Orchid Theme.
    I have installed it recently and when i’m in the personalization the mobile layout shows the image from the product and below it shows the rest of the information, but in the actual mobile phone (tried different ones) it shows the image in the left and the text in a small box on the right and it’s not readable.
    How can i change this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author themebeez

    (@themebeez)

    Dear Miguel Veloso,

    Thank you for getting in touch.

    I am sorry, I was not able to understand your question exactly. Do you mind sharing a screenshots or video?

    Thanks,
    Eric

    Thread Starter Miguel Veloso

    (@portopedico)

    These images are 3 print screen in personalization, choosing the mobile preview option.

    These images are 3 screenshots of the same product, but in the smartphone.

    As you can see, the layout is different. How can i put the layout as the layout i’m selecting in the personalization?

    Theme Author themebeez

    (@themebeez)

    This issue is not caused due to theme style.

    It looks like the problem is caused due to cache plugin. Please disable bundle CSS files option in your cache plugin setting.

    We don’t have this problem in our demo.

    Thread Starter Miguel Veloso

    (@portopedico)

    In CSS options i had this selected:

    V Enable minification of CSS files
    V Enable merging of CSS files

    I unchecked only merging and stayed the same.
    I unchecked both and voilá,it is nice now.

    It is perfect. Thank you for your quick and educated reply.
    Cheers.

    Theme Author themebeez

    (@themebeez)

    You may enable the option:

    ? Enable minification of CSS files.

    Disable this option:

    ? Enable merging of CSS files. (Needs a bit more expertise to fix the issue created by merging CSS & JS file) so better don’t enable this option.

    I am happy to know now your issue is fixed.

    Do you mind dropping your kind feedback here.

    Cheers ??

    Thread Starter Miguel Veloso

    (@portopedico)

    I can’t Enable minification of CSS files, because the problem remains the same.
    I had to disable both.

Viewing 6 replies - 1 through 6 (of 6 total)
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