Order Alert for Woocommerce is not working

  • Resolved nguyendungbkc

    (@nguyendungbkc)


    1 year ago

    All features work normally, except for the notification feature when there is a new order, which does not work, even though I have turned on the notification feature on my iPhone. In addition, the Orders section on the app only shows 1 order as shown in the picture I attached, no matter how many new orders there are.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @nguyendungbkc,

    Thank you so much for patiently waiting for a response! We have a backlog of support requests and work through them on a first-come, first-served basis.

    Can you please share the URL of the site where you encountered this issue so we can investigate this further? If you don’t want to make it public, you can send it privately using the contact form linked below:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    Looking forward to hearing back from you.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @nguyendungbkc,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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