Order cancelled

Hi arlottimatteo

you can contact the Gestpay support and ask for enabling the automatic return. In this way, when a payment is performed the user will be istantly redirected to the site.
You can also set the “URL Server to Server” with the same value of the positive/negative answers, so that the payment result will be sent server side.

Thank you

Alessio – Team Gestpay

I’ve tried the changes with the URL server2server, but I received an error email:

Segnalazione Mancata Comunicazione Server to Server
https://direct.merceriacheri.com/?wc-api=WC_Gateway_Gestpay&a=9091243&b=ivw5IVS9_jApU9t9*WIzGfuOiCzRTnOvsqtWY11QFmYFWOdwA0YhiI0ZEgynOfUyEsg1SHv0cZW5jnFDYUP21cFls2_bEG4WsY9FMOjctrwjWkykSmSrDkB0FbGyt4J8eQ3WGaJyxBF8Fap2uJ%5B…%5D

If I click the link, i’m getting a 302 redirect to https://www.merceriacheri.com/cassa/order-received/XXXX?key=wc_order_XXXXXX&utm_nooverride=1

How can I fix this?
Many thanks
matteo

Hello Matteo,
unfortunately we do not manage assistance requests here.
In order to solve your issue in the quickest way, I suggest you to contact the customer care office at:
Phone +39 015 24 34 640
E-mail [email protected]

Thank you

Andrea – Team GestPay